R2R Team Lead Italy

About Customs Support Group

Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 120+ offices and a team of 1,700+ customs professionals.

We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.

What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.

From day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.

How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.

Our technology helps teams work smarter, reduces manual effort, and improves turnaround times.

Why it matters: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.

CSG helps clients stay compliant, reduce risk and keep their supply chains moving.

Why Join Us

At CSG, you will be part of a growing international organization undergoing an exciting finance transformation and centralization journey.

You will:

• Play a key role in shaping and strengthening centralized Finance Operations for Italy

• Lead and develop an operational R2R team within an international and multi-entity environment

• Contribute to the implementation of Microsoft Dynamics 365 Business Central and the transformation of finance processes

• Work closely with senior finance stakeholders, including the Head of Finance & Transformation, Country Finance Director, Financial Controller and Business Controller

• Gain international exposure through collaboration with finance colleagues across the European organization

• Take an active role in process optimization, automation and the financial integration of newly acquired entities

This is an excellent opportunity for a strong accounting professional or former auditor looking to combine people leadership with technical accounting, controllership and finance transformation responsibilities.

Purpose of the Position

We are looking for an experienced and hands-on R2R Team Lead to lead, coach and manage our operational Italian Record-to-Report team.

You will be responsible for ensuring the accuracy and integrity of the centralized general ledger, compliance with Group policies and a smooth and timely monthly closing cycle across the assigned Italian legal entities.

This is a high-visibility role combining operational leadership, technical accounting and finance transformation. You will work closely with the Finance Controller, Business Controller, Group Finance and other Finance Operations teams to ensure reliable financial data, strong controls and consistent ways of working across the organization.

The role offers an opportunity for a strong accountant or former auditor to further develop within controllership, close leadership and finance transformation in a fast-paced, multi-entity international group.

Main Responsibilities

• Lead, coach and support the Italian R2R team, ensuring clear ownership, effective collaboration and high-quality delivery

• Coordinate the monthly closing process across assigned Italian legal entities together with the Italian GL specialists, ensuring adherence to the close calendar and Group deadlines

• Coordinate with P2P and O2C teams to ensure accurate alignment between sub-ledgers and the general ledger

• Act as the first-level escalation point for GL specialists on complex accounting matters, including Group GAAP and Italian GAAP, recurring close blockers and cross-entity closing topics

• Review and challenge key balance sheet reconciliations, ensuring completeness, accuracy and appropriate supporting documentation

• Manage and coordinate local statutory requirements, including VAT declarations and statistical reporting such as Intrastat

• Support the Finance Controller in ensuring clean books, balance sheet integrity, statutory reliability and audit readiness

• Work closely with the Business Controller, Financial Controller and Group Finance to ensure consistency between the trial balance, Lucanet / Group reporting and management reporting

• Strengthen internal controls, audit trails and documentation quality across R2R processes

• Identify opportunities to optimize, standardize and automate closing workflows using modern R2R tools, automation and AI

• Lead the financial onboarding and general ledger migration of newly acquired customs brokerage entities

• Identify root causes of accounting and process issues, drive appropriate corrective actions and ensure sustainable resolution

What to Expect

• A high-impact role within a fast-growing, PE-backed international organization undergoing significant finance transformation

• A pivotal role in the implementation of Microsoft Dynamics 365 Business Central and the centralization of Finance Operations for Italy

• Direct exposure to senior finance stakeholders, including the Head of Finance & Transformation, Country Finance Director, Financial Controller and Business Controller

• Collaboration with finance professionals across our European organization

• A fast-paced environment combining business-as-usual finance operations with ERP implementation, centralization and process transformation

• A modern hybrid working model balancing remote work with two collaborative office days per week and international travel when required

• Competitive compensation and active support for continuous professional development

Requirements

• 3–5 years of professional experience in audit, accounting, R2R, general ledger accounting, accounting advisory or controllership

• Big Four or external audit background is strongly preferred

• Strong technical accounting knowledge and a solid understanding of balance sheet, P&L, accruals, provisions, intercompany accounting and reconciliations

• Experience with month-end close, audit documentation and internal control requirements

• Strong analytical skills with the ability to challenge financial information, identify root causes and drive practical solutions

• Ability to lead, coach and support team members while maintaining a hands-on approach to operational finance

• Ability to thrive in a fast-paced environment undergoing simultaneous ERP implementation, finance transformation and centralization

• Self-motivated, structured and able to work independently across multiple levels of the organization, driving actions through to sustainable completion

• Experience with Microsoft Dynamics 365 Business Central is an advantage

• Experience with finance transformation, ERP implementation, process migration or integration projects is an advantage

• Good command of English and confidence interacting with Group Finance and senior stakeholders in an international environment

Most importantly, we are looking for someone who combines strong accounting expertise with a hands-on leadership style, takes ownership and is comfortable challenging the status quo. You should be able to maintain control and accuracy in a changing environment while helping the team build more standardized, efficient and scalable finance processes.