The Role
Owns the full accounts receivable cycle across commercial and residential business lines, including invoicing, cash application, collections, reconciliations, month-end close, aging reports, credit setup, lien compliance, payment processing, and dispute resolution. The role supports multiple branches, maintains sales tax and exemption records, assists with audits and lender requests, improves A/R processes, and trains branch staff.
Summary Generated by Built In
Join Precision Door Service—a team that opens doors to opportunity.
Summary
The A/R Staff Accountant owns the full accounts receivable cycle for both the commercial and residential sides of Precision Garage Door Service, a multi-branch garage door sales, installation and service company. The role covers invoicing, cash application, collections and A/R reporting across all branches.
Responsibilities
Commercial and residential receivables behave very differently. Commercial work involves builders, general contractors and property managers on credit terms, with job-based billing, retainage and lien deadlines. Residential work is high-volume and fast-moving: technician-collected payments in the field, card and financing transactions, and same-day invoicing. This person must be fluent in both and keep each one clean without letting the other slip.
Commercial A/R
- Prepare and issue invoices for commercial jobs, including progress billings, AIA-style pay applications, change orders and retainage.
- Set up new commercial accounts: credit applications, credit limits, payment terms, tax exemption certificates and W-9s.
- Track preliminary notices, lien deadlines and lien waivers by state; escalate at-risk balances before lien rights expire.
- Submit invoices through customer portals (builder, GC and property management systems) and resolve rejections quickly.
- Reconcile job billing to contracts, purchase orders and completed work with project managers and the commercial sales team.
- Run collections on commercial accounts: statements, calls, payment plans and credit-hold recommendations.
Residential A/R
- Review and post daily residential invoices from the field service system, and confirm every completed job is invoiced.
- Reconcile technician-collected payments (card, check, cash) and consumer financing fundings to the bank and merchant statements each day.
- Follow up on unpaid residential balances, declined cards, returned checks and open financing approvals.
- Process refunds, chargebacks and warranty or goodwill credits with proper approval and documentation.
- Work with dispatch, customer service and branch managers to resolve billing disputes at first contact.
Cash Application, Close and Reporting
- Apply all incoming payments (ACH, check, lockbox, card, financing) accurately and on the day received; clear unapplied cash and credits.
- Prepare the weekly A/R aging by segment and branch, with collection notes and a past-due action list.
- Own A/R month-end close: subledger-to-GL reconciliation, bad debt reserve analysis, write-off recommendations, deferred revenue and customer deposit reconciliations.
- Support sales tax accuracy on invoices across jurisdictions, and maintain exemption records.
- Provide audit and lender support: aging detail, confirmations and documentation requests.
- Document A/R procedures and recommend process and system improvements; help train branch staff on billing and payment handling.
Qualifications:
- Minimum 7 years of hands-on accounts receivable experience, including full-cycle billing, cash application and collections.
- Experience managing both B2B (commercial, on terms) and B2C (residential, point-of-service) receivables, ideally in home services, construction, trades or distribution.
- Working knowledge of construction-style billing: progress billing, retainage, change orders, lien notices and waivers.
- Solid grasp of GAAP as it applies to A/R, revenue, customer deposits and bad debt reserves; able to reconcile the A/R subledger to the general ledger independently.
- Proficiency with QuickBooks and a field service platform (preferably ServiceTitan); advanced Excel (pivot tables, lookups) and experience with AI.
- Professional, persistent collections style — comfortable on the phone with a GC's A/P department and with a homeowner in the same hour.
- High accuracy, strong follow-through and the ability to handle daily volume across multiple branches without supervision.
Preferred Qualifications:
- Associate's or Bachelor's degree in accounting, finance or a related field; equivalent experience considered.
- Multi-location or multi-state experience, including sales tax across jurisdictions.
- Experience with customer billing portals (e.g., Textura, Procore, Ariba) and consumer financing programs.
- Experience in a fast-growing, multi-branch company, with a track record of tightening processes and reducing DSO.
The base pay range for this role is $31.25 – $41.83 per hour.
We’re more than garage door experts—we’re a team committed to quality, growth, and customer satisfaction. With industry-leading training, career development, and competitive rewards, you’ll have what you need to succeed and build a long-term career.
Our culture is simple:
- Be precise—details matter
- Stay coachable—always improving
- Play to win—focus on impact
- Communicate clearly—build trust
- Put customers first—every time
We are proud to be an equal opportunity employer and are committed to building an inclusive team where everyone has the opportunity to succeed.
If you’re looking for a stable, growth-focused workplace where your work makes a difference, this could be the right fit.
Skills Required
- Minimum 7 years of hands-on accounts receivable experience, including full-cycle billing, cash application, and collections.
- Experience managing both B2B commercial and B2C residential receivables.
- Working knowledge of construction-style billing, including progress billing, retainage, change orders, lien notices, and lien waivers.
- Knowledge of GAAP as applied to accounts receivable, revenue, customer deposits, and bad debt reserves.
- Ability to reconcile the accounts receivable subledger to the general ledger independently.
- Proficiency with QuickBooks and a field service platform, preferably ServiceTitan.
- Advanced Microsoft Excel skills, including pivot tables and lookups.
- Experience with AI.
- Professional and persistent collections skills, including communication with commercial accounts and homeowners.
- High accuracy, strong follow-through, and ability to manage daily volume across multiple branches without supervision.
- Associate's or bachelor's degree in accounting, finance, or a related field; equivalent experience considered.
- Multi-location or multi-state experience, including sales tax across jurisdictions.
- Experience with customer billing portals such as Textura, Procore, or Ariba and consumer financing programs.
- Experience in a fast-growing, multi-branch company with a record of improving processes and reducing DSO.
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The Company
What We Do
Precision Garage Door Service is a national franchise network specializing in the sales, installation, and repair of residential and commercial overhead garage doors and openers. With over 100 locations across the United States, the company focuses on providing professional, certified technician services, emphasizing customer satisfaction, safety, and reliability in the garage door industry.
