R&D Product Support Engineer

Posted 2 Hours Ago
Be an Early Applicant
Santa Clara, CA, USA
In-Office
106K-170K Annually
Junior
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Manage and support R&D robotic endoscopy systems: troubleshoot mechanical/electromechanical issues, maintain configuration traceability (software/firmware), support verification/testing and root-cause investigations, configure test fixtures and instrumentation, and ensure regulatory and safety compliance during testing.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

R&D Product Development

Job Sub Function:

R&D Mechanical Engineering

Job Category:

Scientific/Technology

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/

Robotics & Digital Solutions is part of Ethicon, Inc. of Johnson & Johnson Family of Companies is recruiting for a R&D Product Support Engineer, located in Santa Clara, CA

Robotics & Digital Solutions is part of Ethicon, Inc., a global leader in surgery with products and solutions found in almost every operating room around the world. Ethicon has made significant contributions to surgery for more than 100 years from creating the first sutures, to revolutionizing surgery with minimally invasive procedures. Our continuing dedication to Shape the Future of Surgery is built on our commitment to help address the world's most pressing health care issues and improve and save more lives. Through Ethicon's surgical technologies and solutions including robotics, digital solutions, sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact. For more information, visit www.ethicon.com

Product Support and Configuration Management

  • Manage in-house robotic endoscopy systems for R&D activities.
  • Troubleshoot and resolve mechanical, electrical or electromechanical equipment issues used in development and testing.
  • Create and maintain documentation for system configuration traceability
  • Ensure alignment between released documentation and as-built configurations including software and firmware versioning.

Testing & Validation

  • Support verification activities, including formal testing, dry running, and feasibility.
  • Support testing for investigations/root cause analysis.
  • Configure test fixtures, sensors, and instrumentation (e.g., load cells, pressure sensors).
  • Ensure compliance with laboratory, safety, and medical device regulatory standards during testing activities.

Qualifications:

Education

  • Minimum of an Associates degree is required; focused degree in Mechanical Engineering Technology, Manufacturing Technology, Electrical Engineering Technology or related field preferred.

Required

  • A minimum of two (2) years of relevant professional work experience
  • Experience with technical work in mechanical, electromechanical, or medical device environments.
  • Ability to understand and follow assembly instructions.
  • Experience supporting engineering tests and documenting results.

Preferred

  • Experience in the medical device, biotech, or regulated hardware industry.
  • Familiarity with ISO 13485, FDA QSR, or similar quality regulations.
  • Basic experience with data acquisition systems or instrumentation.
  • Solid understanding of calibration practices and traceability standards.

Other:

  • May require up to 10% domestic and/or international travel to other sites and locations

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers

Required Skills:



Preferred Skills:

Analytical Reasoning, Auto-CAD Design, Business Case Modeling, Coaching, Design Thinking, Mechanical Engineering, Problem Solving, Process Oriented, Product Reliability, Project Management Methodology (PMM), Project Support, Quality Control (QC), Research and Development, Resource Allocation, SAP Product Lifecycle Management, Technical Credibility, Technologically Savvy

The anticipated base pay range for this position is :

$106,000.00 - $170,200.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Skills Required

  • Associates degree (minimum)
  • Minimum of two (2) years of relevant professional work experience
  • Experience with mechanical, electromechanical, or medical device environments
  • Ability to understand and follow assembly instructions
  • Experience supporting engineering tests and documenting results
  • Experience in the medical device, biotech, or regulated hardware industry
  • Familiarity with ISO 13485, FDA QSR, or similar quality regulations
  • Basic experience with data acquisition systems or instrumentation
  • Solid understanding of calibration practices and traceability standards
  • Experience with Auto-CAD design
  • Experience with SAP Product Lifecycle Management

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

Johnson & Johnson Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

Similar Jobs

PagerDuty Logo PagerDuty

Head of Content Marketing (Contract)

Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Easy Apply
Hybrid
San Francisco, CA, USA
1200 Employees

ServiceNow Logo ServiceNow

Senior Manager, Social Strategist

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
San Diego, CA, USA
29000 Employees
134K-234K Annually

ServiceNow Logo ServiceNow

Senior Manager, Influencer Marketing & Amplification Lead

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
San Diego, CA, USA
29000 Employees
134K-234K Annually

Agero Logo Agero

Senior Software Development Engineer In Test

Automotive • Big Data • Insurance • Software • Transportation
Easy Apply
Remote or Hybrid
14 Locations
1600 Employees

Similar Companies Hiring

Fortune Brands Innovations Thumbnail
Manufacturing
Deerfield, IL
10000 Employees
OneImaging Thumbnail
Healthtech
Miami, FL
62 Employees
Amalgamated Sugar Thumbnail
Food • Greentech • Agriculture • Industrial • Manufacturing
Boise, Idaho
768 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account