Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
As a Human Factors Manager, you will play a critical leadership role in shaping user centered design across life changing medical device programs. This is an opportunity to influence innovation at scale, lead and develop a talented team, and ensure our products deliver safe, intuitive and meaningful experiences for patients and healthcare professionals worldwide. Based in Andover, MA, you will work at the intersection of design, engineering and regulatory excellence.
What will you be doing?
Leading and developing a team responsible for usability and human factors activities across multiple medical device programs
Championing user centered design principles and design thinking to drive innovation while meeting regulatory requirements
Applying human factors engineering throughout the product development lifecycle to improve safety, usability and outcomes
Partnering cross functionally to align human factors strategy with business goals and product roadmaps
Serving as a usability authority by establishing, maintaining and evolving human factors processes and operating procedures
Ensuring compliance with relevant global standards and regulations, with particular focus on IEC 62366 1 and FDA human factors guidance
Engaging and managing external human factors and design partners as needed
Contributing to continuous improvement of technical, operational and organizational performance
Traveling up to 25 percent to support programs and collaboration
What will you need to be successful?
A minimum of a BSc in a relevant discipline such as Human Factors, Industrial Design, Cognitive Psychology or Engineering
10 years’ experience applying human factors engineering in medical device product development, including leadership or people management experience
Strong working knowledge of usability and human factors standards and regulatory expectations in a medical device environment
Proven ability to lead teams, influence stakeholders and communicate effectively across functions
Experience with medical devices, capital equipment or software based user interfaces
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion and Belonging Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/).
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Purchase Plan, Tuition Reimbursement
Work/Life Balance: Flexible Personal and Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account with employer contribution, Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model for most professional roles
Training: Hands On, Team Customized, Mentorship
Extra Perks: Discounts on fitness clubs, travel and more!
The anticipated base compensation range for this position is $145,250 - $217,750 USD annually.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate.
In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP.
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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Smith & Nephew Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smith & Nephew and has not been reviewed or approved by Smith & Nephew.
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Healthcare Strength — Medical, dental, and vision plans are paired with a global mental‑health program for employees and families, indicating a robust core health package.
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Retirement Support — U.S. employees have access to a 401(k) with company contributions, and share plans complement long‑term savings.
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Leave & Time Off Breadth — Generous holiday, paid volunteering leave, and flexible work models point to broad time‑off options.
Smith & Nephew Insights
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What We Do
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.
