Senior Product Manager, Healthcare Products

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Charlotte, NC, USA
Hybrid
87K-140K Annually
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead strategy, roadmap, and lifecycle for healthcare payment products. Drive go-to-market, pricing, vendor relationships, market research, and product performance analysis. Partner cross-functionally with sales, technology, operations, risk, and compliance to deliver scalable payment solutions and ensure regulatory adherence while mentoring team members and supporting commercialization efforts.
Summary Generated by Built In
About this Role
Wells Fargo's Global Payment & Liquidity (GPL) organization is seeking an ambitious Senior Product Manager to support and evolve our suite of Healthcare solutions supporting our broad ecosystem of clients in this industry e.g. patients, payors, suppliers. This role sits within the Specialty Products group and is responsible for driving product strategy, development, and lifecycle management across a dynamic and rapidly evolving segment.
You will partner closely with internal teams-Sales, Implementations, Operations, Technology, Service, Legal, Risk, and Compliance-as well as external vendor partners to advance product capabilities, deliver scalable solutions, and ensure exceptional client experience.
This is an opportunity to influence critical initiatives across Healthcare, support modernization of payment platforms, and contribute to product vision and roadmap development.
In This Role, You Will:
  • Own key healthcare product capabilities across the full product lifecycle, including strategy, roadmap, performance, enhancements, adoption, and risk management.
  • Contribute to product strategy, investment planning, and portfolio prioritization for healthcare payment solutions.
  • Develop business cases, assess market opportunities, and support investment decisions.
  • Partner with senior leadership to define long-term product vision and growth strategies.
  • Collaborate with sales and relationship management teams to support client opportunities, strategic discussions, RFP responses, and commercialization efforts.
  • Engage with clients, prospects, and industry partners to gather insights, validate product direction, and identify growth opportunities.
  • Support go-to-market strategies, pricing frameworks, value propositions, and product positioning.
  • Conduct market research and competitive analysis to identify industry trends, emerging needs, and innovation opportunities.
  • Analyze product performance, client adoption, financial results, customer feedback, and operational data to drive growth, optimization, and product enhancements.
  • Evaluate new programs, product enhancements, and functional upgrades across the portfolio.
  • Support profitability, pricing, packaging, and product bundling decisions.
  • Manage strategic third-party partnerships by influencing roadmap priorities, evaluating new capabilities, supporting contract negotiations, and ensuring delivery of business outcomes.
  • Lead cross-functional initiatives and provide guidance and mentorship to team members as needed.
  • Ensure products and related activities comply with regulatory, privacy, risk, and governance requirements.
Required Qualifications:
  • 4+ years of Product Management, Product Development, or equivalent experience demonstrated through work history, military experience, training, or education.
  • 2+ years of experience in Treasury Management, Commercial Banking, Healthcare Payments, or a related environment
Desired Qualifications:
  • 2+ years of Revenue Cycle Management (RCM) experience within a healthcare payor, provider organization, health system, healthcare billing company, or RCM technology provider.
  • Experience supporting healthcare payment solutions, patient payments, claims processing, reimbursement, or revenue cycle workflows.
  • Knowledge of healthcare claims, remittance, reimbursement, patient billing, payment integrity, and revenue cycle operations.
  • Experience partnering with healthcare payors, providers, revenue cycle organizations, healthcare fintechs, or healthcare payment platforms.
  • Experience managing and influencing external vendor, technology, fintech, or strategic partner relationships.
  • Treasury Management experience supporting payments, receivables, collections, or digital payment solutions.
  • Experience evaluating product performance, client adoption, financial outcomes, and market opportunities to inform product strategy and investment decisions.
  • Familiarity with technology-enabled healthcare payment solutions and digital product ecosystems.
  • Experience working in Agile, Platform, or other modern product operating models.
Product & Delivery Skills
  • Experience using product and workflow management tools such as Jira, Confluence, and ServiceNow.
  • Strong analytical skills with the ability to leverage data, customer feedback, and market insights to drive decision-making and product improvements.
  • Proven ability to influence and collaborate effectively across cross-functional teams in a matrixed environment.
  • Excellent verbal, written, presentation, and interpersonal communication skills.
Preferred Personal Attributes
  • Strategic and analytical thinker with strong business acumen.
  • Collaborative, adaptable, and solutions-oriented with a client-focused mindset.
  • Comfortable navigating ambiguity and driving initiatives from concept through execution.
  • Passionate about improving healthcare payments and delivering exceptional client experiences.
Location: 550 S Tryon Charlotte, NC. No other location will be considered.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$87,000.00 - $140,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
14 Aug 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • 4+ years of Product Management, Product Development, or equivalent experience
  • 2+ years of experience in Treasury Management, Commercial Banking, Healthcare Payments, or a related environment
  • Experience using product and workflow management tools such as Jira, Confluence, and ServiceNow
  • Strong analytical skills with the ability to leverage data, customer feedback, and market insights to drive decision-making
  • Proven ability to influence and collaborate effectively across cross-functional teams in a matrixed environment
  • Excellent verbal, written, presentation, and interpersonal communication skills
  • Work location required: 550 S Tryon Charlotte, NC (on-site)
  • 2+ years of Revenue Cycle Management (RCM) experience within a payor, provider, health system, billing company, or RCM technology provider
  • Experience supporting healthcare payment solutions, patient payments, claims processing, reimbursement, or revenue cycle workflows
  • Knowledge of healthcare claims, remittance, reimbursement, patient billing, payment integrity, and revenue cycle operations
  • Experience managing and influencing external vendor, technology, fintech, or strategic partner relationships
  • Familiarity with technology-enabled healthcare payment solutions and digital product ecosystems
  • Experience working in Agile, Platform, or other modern product operating models

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage beginning on day one for eligible employees, with medical, dental, vision, mental-health, and prescription benefits, is prominently described. This breadth and immediacy support a strong overall benefits foundation.
  • Retirement Support — A dollar-for-dollar 401(k) match on employee contributions up to 6% for eligible employees is emphasized as a core advantage. This reliable employer contribution meaningfully enhances total compensation.
  • Parental & Family Support — Paid parental leave of up to 16 weeks for primary caregivers, plus fertility, adoption, and surrogacy reimbursement, stands out. These programs indicate substantial support for family-building and caregiving needs.

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Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

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