About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
Are you passionate about working closely with customers and sales teams to deliver excellent solutions and support? We are looking for a Sales Support Specialist who enjoys collaborating with customers, building strong relationships, and contributing to business success through effective sales and quotation support.
In this role, you will be a key link between customers, sales teams, and internal stakeholders. You will help understand customer needs, identify suitable lighting solutions, and ensure a smooth experience throughout the sales process. A significant part of the role involves preparing, coordinating, and managing quotations, ensuring that customer requests are translated into accurate and competitive proposals.
To succeed in the role, you will combine a customer-focused and commercial approach with a good understanding of lighting products, applications, and solutions. While deep technical expertise is not the primary focus, technical knowledge will support your ability to provide guidance, make appropriate recommendations, and deliver high-quality quotations and customer support.
* Please note that this is a temporary 12-month contract to cover a maternity leave absence.
Key Responsibilities
- Support customers, sales teams, and partners throughout the sales process
- Prepare, manage, and follow up on quotations and customer proposals
- Ensure quotations are accurate, competitive, and aligned with customer requirements
- Understand customer needs and help identify suitable lighting solutions
- Provide guidance on lighting products, applications, and basic control solutions
- Coordinate with internal teams to ensure effective and timely customer support
- Contribute to project discussions and support solution recommendations
- Build and maintain strong relationships with customers and stakeholders
- Support pricing requests, commercial evaluations, and sales opportunities
- Assist in preparing customer presentations, documentation, and proposals
- Help improve quotation processes, collaboration, and the overall customer experience
- Stay informed about market trends, customer requirements, and product developments
What You'll Bring
- Experience from the lighting industry, electrical industry, building technology, or a related business environment
- Experience in quotation management, sales support, customer service, or project coordination
- Understanding of lighting products, applications, and solutions
- Strong customer service and communication skills
- Ability to understand customer requirements and translate them into effective solutions and proposals
- Structured and detail-oriented approach, with the ability to manage multiple quotations and deadlines
- Commercial and customer-focused mindset, with a strong commitment to delivering value and building long-term customer relationships
- Strong relationship-building and stakeholder management skills.
- Proficient in Swedish and English , with the ability to effectively support customers and stakeholders in both languages
- Experience working with ERP, CRM, or quotation management systems is considered a plus
Everything we’ll do for you
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.
Skills Required
- Experience in the lighting industry, electrical industry, building technology, or a related business environment
- Experience in quotation management, sales support, customer service, or project coordination
- Understanding of lighting products, applications, and solutions
- Strong customer service and communication skills
- Ability to understand customer requirements and translate them into effective solutions and proposals
- Structured and detail-oriented approach with the ability to manage multiple quotations and deadlines
- Commercial and customer-focused mindset
- Strong relationship-building and stakeholder management skills
- Proficiency in Swedish and English
- Experience with ERP, CRM, or quotation management systems
What We Do
Signify (Euronext: LIGHT) is the world leader in lighting for professionals, consumers, and the Internet of Things. Our Philips products, Interact systems and data-enabled services deliver business value and transform life in homes, buildings and public spaces. In 2023, we had sales of EUR 6.7 billion, approximately 32,000 employees and a presence in over 70 countries. We unlock the extraordinary potential of light for brighter lives and a better world. We have been in the Dow Jones Sustainability World Index since our IPO for seven consecutive years and have achieved the EcoVadis Platinum rating for four consecutive years, placing Signify in the top one percent of companies assessed. News from Signify can be found in the Newsroom, on X, LinkedIn and Instagram. Information for investors is located on the Investor Relations page
