H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
Job DescriptionYour mission
- Create and lead Quick Response as a growth engine, not only as a supply-chain project.
- Own the business end to end, from customer and trend insight through product, production, launch, selling and scale-up.
- Build the team, governance, decision rights and ways of working required to operate with start-up speed inside a large organisation.
- Deliver profitable incremental sales while protecting full-price selling, inventory health and speed to market.
Key accountabilities
Business ownership and P&L: Own the Quick Response business plan, sales ambition, investment choices, margin, inventory exposure and profitability. Make clear trade-offs and be accountable for the total commercial result.
Growth strategy: Define where Quick Response can create the greatest growth for GCN. Translate customer demand, competitive signals and trend opportunities into a focused portfolio of commercial bets.
Entrepreneurial leadership: Initiate action without waiting for perfect information. Test, learn and adjust quickly. Challenge established processes when they slow growth, while building commitment across the organisation.
Fast product creation and production: Design and lead an end-to-end model that connects trend detection, design or product development, sourcing, capacity, quality, logistics and channel launch. Drive toward a 14-day lead-time ambition where commercially and operationally viable.
Winning-product engine: Establish a disciplined process to select opportunities, launch controlled quantities, read early demand and scale winners fast. Stop or redirect weak bets early to limit downside.
Commercial execution: Own the go-to-market plan across relevant channels, including product proposition, launch timing, volume, price, visibility and selling follow-up. Ensure Quick Response adds incremental demand rather than shifting existing sales.
Team and capability building: Set up and lead a high-performing, cross-functional China team. Create clarity, pace and accountability, coach talent and build the capabilities needed to scale the model.
Senior stakeholder leadership: Align and influence commercial, assortment, sourcing, supply chain, digital, retail, marketing, controlling and central Quick Response stakeholders. Resolve roadblocks quickly and escalate decisions with clear business recommendations.
Performance management: Create a fact-based weekly operating rhythm. Use leading indicators and P&L outcomes to decide what to start, scale, change or stop.
Measures of success
- Incremental topline sales and profitable contribution from Quick Response.
- P&L delivery versus approved business case and targets.
- Number and value of winning products scaled successfully.
- Full-price selling and surplus FUP or inventory outcome.
- Speed from identified opportunity to market, with a 14-day lead-time ambition where viable.
- Share of tests scaled, stopped or redirected based on clear demand signals.
- Team readiness, decision speed and cross-functional execution quality.
Must-have experience
- Senior leadership experience building, turning around or scaling a commercial business, venture, new category or operating model.
- Demonstrated ownership of a P&L or a substantial business budget, with accountability for sales, margin, inventory and profitability.
- Strong track record of delivering growth through personal drive, initiative and decisive execution, not only through coordination.
- Hands-on experience in fast product creation or fast production, ideally within fashion, apparel, consumer goods or another trend-led industry.
- Ability to connect customer insight and trend detection with product decisions, sourcing or production, and commercial execution.
- Experience building and leading cross-functional teams in a complex or matrix organisation.
- Commercial judgement under uncertainty, including the ability to make fast, calculated bets and manage downside risk.
- Strong influence and communication skills, with the seniority to challenge, align and mobilise stakeholders.
Advantageous
- Experience from a high-speed local fashion, e-commerce or on-demand production player.
- Experience launching a business or initiative from zero to scale in China.
- Understanding of Greater China customers, local digital commerce and trend ecosystems.
- Existing network across fast-production suppliers, product development or local fashion ecosystems.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
- You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
- We are an inclusive company where you’re encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, paid leave programs, and paid time off, including a community day to serve your local community
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Skills Required
- Senior leadership experience building, turning around, or scaling a commercial business, venture, new category, or operating model.
- Demonstrated ownership of a P&L or substantial business budget, including sales, margin, inventory, and profitability accountability.
- Track record of delivering growth through personal drive, initiative, and decisive execution.
- Hands-on experience in fast product creation or production, ideally in fashion, apparel, consumer goods, or another trend-led industry.
- Ability to connect customer insight and trend detection with product decisions, sourcing or production, and commercial execution.
- Experience building and leading cross-functional teams in a complex or matrix organization.
- Commercial judgment under uncertainty, including making fast, calculated bets and managing downside risk.
- Strong influence and communication skills, with sufficient seniority to challenge, align, and mobilize stakeholders.
- Experience with a high-speed local fashion, e-commerce, or on-demand production player.
- Experience launching a business or initiative from zero to scale in China.
- Understanding of Greater China customers, local digital commerce, and trend ecosystems.
- Existing network across fast-production suppliers, product development, or local fashion ecosystems.
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
