Questionnaire Response Processor - Data Protection

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewMotorola Solutions Data Protection - Products team is an internal organization that manages the demonstration of compliance to Data Protection requirements in support of products and services across Motorola Solutions. We help Motorola Solutions to demonstrate our commitment to protect privacy and information security per industry-recognized frameworks including; ISO 27001, SOC2 Type II, NIST requirements, CMMC, GDPR and other laws, regulations and standards of countries around the world. Our team works with Motorola Solutions products and services organizations to gather and manage information used to respond to customer requests for privacy and information security documentation, to meet our customers' needs.
Job Description

The Processor - Questionnaire Response is an integral part of our Data Protection - Products organization. He/she will support the response to customer requests for verification of our compliance to information security and privacy industry standards, laws, and regulations.

This position will report to the Director, Data Protection Compliance. He/she will also work collaboratively with the Motorola Solutions Data Protection Office and interface with numerous departments within Motorola Solutions such as Enterprise IT, security, and product teams to facilitate response to information security and privacy questionnaires. 

Essential duties and responsibilities:

• Processing the completion of key steps in the customer questionnaire response process utilizing questionnaire response automation tool

• Utilization of automated question/answer libraries to complete customer questionnaires

• Input data received from members of various departments within the organization, including Cybersecurity, IT, Legal, Engineering, Products, Data Protection Office, and Compliance teams into questionnaire response automation tool to complete responses

• Support maintenance of a centralized library of responses

• Utilize internal resources to support the customer response preparation process, and to ensure milestones and deliverables are achieved

• Support initiatives that improve, automate, and streamline related processes.

• Exercise good judgment in the course of performing activities, understanding and executing escalation procedures

Basic Requirements

• Excellent verbal and written communication skills

• Able to effectively and logically communicate industry-related information in multiple formats to all levels

• Team player able to work effectively at all levels of an organization

• Self-starter able to work with minimal guidance and supervision 

• Strong organizational skills and ability to prioritize multiple requests and prioritize those tasks to meet deadlines

• Customer-focused mindset, with demonstrated skill in managing expectations, providing proactive status updates, and producing high-quality work product

• Requires the ability to establish and maintain effective working relationships 

• Proficient in Google Applications and a willingness to learn and utilize new tools within the organization that support the working environment.

Skills and qualifications:

• Minimum of a Bachelor’s degree and 5+ years of work experience

• 5 years of related work experience, which includes 2 years of practical experience in data protection and/or privacy 

• Auditor experience or certification a plus

• Working knowledge of industry information security and privacy standards including, GDPR, NIST 800-53, ISO 27000 series and SOC2 trust criteria helpful

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way.

Also, to reward your hard work you’ll get:

• Flexible working hours,

  Hybrid mode,

• Comfortable working conditions (high class offices, parking space),
• Competitive salary package,
• Strong team-oriented culture,
• Contract of employment,
• Private medical & dental coverage,
• Life insurance,
• Multisport card or MyBenefit vouchers
• 1000 PLN for spectacles,
• Employee Pension Plan (PPE),
• ESPP - Motorola Solutions stock programme,
• Trainings and broad development opportunities,
• Volleyball field and grill place next to the office,
• Lots of sport activities as Moto football league, Wakeboarding, Snowboarding, e-gaming league etc.,
• Access to wellness facilities and integration events,
• Motorola Solutions is supporting CSR activities and encourages employees to participate.

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanNo

CompanyMotorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].