Quant Analytics

Job Description
DESCRIPTION:
Duties: Structure problems and develop analytical frameworks while addressing business and technical risks. Use analytical tools such as trend analysis, segmentation, optimization, and other techniques to improve business function performance. Contribute to business cases, construct test designs, and identify populations for pilot programs. Analyze program performance and derive insights to help inform future customer strategies. Aid demand mitigation programs by providing data and analytics support across the servicing organization. Analyze customer interactions and events across a variety of channels (calls, branch, online, mobile) to better understand customer journeys and friction points. Communicate effectively with senior leaders to enable collaboration, decision-making, and transparency. Analyze problems, design solutions, and communicate effectively and confidently with relevant stakeholders to influence and gain buy-in across various job functions. Support and drive partnerships with key ops stakeholders and ops product groups by utilizing knowledge of business drivers, underlying data, and processes. Drive development and reporting of ops performance metrics and KPIs.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Business Analytics, Statistics, Engineering, or related quantitative field of study plus 3 years of experience in the job offered or as Quant Analytics, Senior Data Analyst - Predictive Analytics and Insights, Decision Scientist, or related occupation. The employer will alternatively accept a Bachelor's degree in Business Analytics, Statistics, Engineering, or related quantitative field of study plus 5 years of experience in the job offered or as Quant Analytics, Senior Data Analyst - Predictive Analytics and Insights, Decision Scientist, or related occupation.
Skills Required: Requires experience in the following: creating dashboards and visualizations to measure the impact of implemented products; providing management with self-service tools to explore and report on current trends of key metrics; delivering analytics solutions following an Agile, Scrum, or Kanban methodology; collaborating with area product owners to formulate quantifiable goals for measurement; advising on strategies and experimentation needed to achieve business goals; performing analysis to improve business function performance by leveraging standard data analytics tools and technologies including SQL, R, Python, Tableau, Alteryx, and using the following functions in Microsoft Excel: Conditional Formatting, Charting, Pivot Tables, and Pivot Reporting; performing data mining leveraging statistical modeling, machine learning, and other advanced analytics methods including Data Mining, Segmentation, Time series, Correlation, Cluster analysis, and Regression; writing and executing data extraction, summarizing code, and automating processes to source, transform, and analyze data from multiple sources; preparing and delivering presentations summarizing insights and conclusions for senior level stakeholders such as executives in regularly-scheduled analytics meetings chaired by the analyst; developing and implementing reporting of ops performance metrics and KPIs.
Job Location: 8181 Communications Pkwy, Plano, TX 75024. Telecommuting permitted up to 40% of the week.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.