Join our dynamic team as a Quantitative Analytics Associate on the Consumer and Community Banking Fraud Prevention Optimization Strategy team. This role offers a chance to reduce fraud costs and enhance customer experience through complex analyses and collaboration. You'll engage with cross-functional partners, presenting insights to promote impactful business improvements while protecting the bank.
Job Summary
As a Quantitative Analytics Associate on our Consumer and Community Banking (CCB) Fraud Prevention Optimization Strategy team, you will focus on reducing the cost of fraud through complex analyses combined with business insights and collaboration. You will work towards reducing losses and operating expenses while balancing customer impact by optimizing business processes and decision-making. You will frequently interact and communicate with cross-functional partners and present complex analysis succinctly to managers and executives. This role provides an opportunity to be part of a dynamic team that is instrumental in protecting the bank by leveraging complex analytics and new tools like large language models to deliver sustainable, impactful business improvements.
Job Responsibilities
- Interpret and analyze complex data to formulate problem statement, provide concise conclusions regarding underlying risk dynamics, trends, and opportunities.
- Use advanced analytical & mathematical techniques to solve complex business problems.
- Manage, develop, communicate, and implement optimal fraud strategies to reduce fraud related losses and improve customer experience across credit card fraud lifecycle.
- Identify key risk indicators, develop key metrics, enhance reporting, and identify new areas of analytic focus to constantly challenge current business practices.
- Provide key data insights and performance to business partners.
- Collaborate with cross-functional partners to solve key business challenges.
- Assist team efforts in the critical projects while providing clear/concise oral and written communication across various functions and levels.
- Champion the usage of latest technology and tools, such as large language models, to drive value at scale across business organizations.
Required qualifications, capabilities, and skills
- Bachelor's degree in a quantitative field or 3 years risk management or other quantitative experience
- Background in Engineering, statistics, mathematics, or another quantitative field
- Advanced understanding of Python, SAS, and SQL
- Query large amounts of data and transform into actionable recommendations.
- Strong analytical and problem-solving abilities
- Experience delivering recommendations to leadership.
- Self-starter with ability to execute quickly and effectively.
- Strong communication and interpersonal skills with ability to interact with individuals across departments/functions and with senior level executives
Preferred qualifications, capabilities, and skills
- MS degree in a quantitative field or 2 or more years risk management or other quantitative experience.
- Hands on Knowledge of AWS and Snowflake.
- Advanced analytical techniques like Machine Learning, Large Language Model Prompting or Natural Language Processing
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
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What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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