Service Center
CSCS TXEssential Job Duties
- Experienced industry professional to include 5+ years in the following role(s)
- Repair Facility – Collision estimator, service advisor
- Carrier – Auto physical damage appraiser
- 5+ years of experience in collision repair, with strong knowledge of repair processes and industry standards
- I-CAR Platinum Certified Estimator and/or Auto Physical Damage Appraiser
- Advanced knowledge of CCC/Mitchell estimating systems and "P-Page" logic.
- Intermediate knowledge of Microsoft products (Excel, Outlook, and Teams)
- Proven ability to lead, mentor, and adapt to changing team needs.
- Strong verbal and written communication skills, with the ability to provide clear constructive feedback.
- Personable, approachable, and focused on delivering “World Class” teammate support.
- Ability to establish trust and rapport with team members and leadership.
- Strong organizational skills and ability to work independently.
- Efficient in tracking and reporting performance data for continuous improvement.
- Ability to manage multiple tasks in a fast-paced environment.
Skill/Requirements
- High school diploma or GED
- Minimum 5 years related experience
- Must be able to understand the needs of the carrier and the customer.
- Advanced understanding and knowledge of repair process/procedures- what is necessary to fix a vehicle, assess damages, and understand collision theory.
- Detailed knowledge of CCC/Mitchell estimating & “P-Page” logic
- Excellent verbal & written communication skills
- Must be at least 18 years of age
- Multi-tasking; adapts easily to fast-paced environment
- Personable, friendly demeanor with “World Class” customer service approach to internal and external customers
- Must be able to sit for long periods of time
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
Skills Required
- High school diploma or GED
- At least 5 years of related experience
- At least 5 years of experience in collision repair
- Experience as a collision estimator or service advisor at a repair facility, or as an auto physical damage appraiser for a carrier
- I-CAR Platinum Certified Estimator and/or Auto Physical Damage Appraiser certification
- Advanced knowledge of CCC and Mitchell estimating systems and P-Page logic
- Advanced understanding of vehicle repair processes, procedures, damage assessment, and collision theory
- Intermediate knowledge of Microsoft Excel, Outlook, and Teams
- Strong verbal and written communication skills
- Ability to lead, mentor, provide constructive feedback, and adapt to changing team needs
- Strong organizational skills and ability to work independently
- Ability to track and report performance data
- Ability to manage multiple tasks in a fast-paced environment
- Personable, customer-focused approach with internal and external customers
- Must be at least 18 years of age
- Must be able to sit for long periods
- Must be eligible to work in the United States without restrictions
Caliber Collision Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Caliber Collision and has not been reviewed or approved by Caliber Collision.
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Healthcare Strength — Day-one eligibility for medical, dental, and vision is broadly highlighted, alongside company-paid life, AD&D, and disability insurance. Supplemental options such as FSA and accident/critical-illness coverage expand the offering.
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Retirement Support — A 401(k) with company match is a consistent feature, with some materials noting automatic enrollment. This provides structured support for long-term savings from the start.
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Leave & Time Off Breadth — Paid holidays and PTO are offered from day one or begin accruing immediately for full-time teammates. Immediate access to time off is presented as part of the standard package.
Caliber Collision Insights
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future. With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry. Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program. At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact. Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace
