The Role
Manage and oversee quality assurance functions, lead auditors and trainers, develop and monitor procedures for government compliance, coordinate quality program operations, and ensure effective training and audit delivery to meet contract standards.
Summary Generated by Built In
Six Sigma Black Belt certification (must possess or obtain within 180 days of contract award).
Responsibilities:
- Oversee all quality assurance functions within assigned task areas.
- Lead and supervise a team of quality auditors and tutors.
- Develop, implement, and monitor internal procedures to ensure compliance with Government regulations and policies.
- Coordinate operational and administrative activities related to quality programs.
- Ensure effective delivery of training and audit outcomes to support contract performance standards.
Skills, Knowledge and Expertise:
- Demonstrated expertise in quality control operations management.
- Ability to develop, update, and monitor internal procedures for compliance.
- Strong coordination skills for administrative and operational activities.
- Leadership experience directing teams in audit and/or training environments.
Benefits:
TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.
About
Since its establishment in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.
Skills Required
- Six Sigma Black Belt certification (must possess or obtain within 180 days of contract award).
- Demonstrated expertise in quality control operations management.
- Ability to develop, update, and monitor internal procedures for compliance with Government regulations and policies.
- Strong coordination skills for administrative and operational activities.
- Leadership experience directing teams in audit and/or training environments.
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The Company
What We Do
TeleSolv provides business process and systems integration support to a variety of Federal agencies. Our experienced professionals maintain applicable industry certifications that include PMP, ITIL, Six Sigma, CSSP, and CRM. Our support ranges from assessing enterprise‐wide programs and implementing process improvements to supporting operational activities and business processes within centralized and distributed business environments.
