Quality Training Manager

Posted Yesterday
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Harrisonburg, VA, USA
In-Office
23-23 Hourly
Senior level
Professional Services • Consulting
The Role
Manage and lead a team of quality auditors and trainers, develop and enforce internal procedures to ensure government compliance, oversee quality control operations and documentation standards, and coordinate operational and administrative activities supporting mission success.
Summary Generated by Built In
Six Sigma Black Belt certification, or the ability to obtain it within 180 days of contract award.

Responsibilities:
  • Lead a team of quality auditors and tutors responsible for all audit and training activities.
  • Develop, implement, and monitor internal procedures to ensure compliance with Government policies and regulations.
  • Oversee quality control operations across task areas and ensure documentation standards are met.
  • Coordinate operational and administrative activities that support overall mission success.

Skills, Knowledge and Expertise:
  • Demonstrated expertise in managing quality control operations in a regulated environment.
  • Strong ability to develop and enforce internal procedures aligned with Government‑mandated standards.
  • Knowledge of operational coordination, administrative workflow management, and quality improvement practices.

Benefits:
TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives. 

About
Since its establishment in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.

Skills Required

  • Six Sigma Black Belt certification or ability to obtain within 180 days
  • Experience managing quality control operations in a regulated environment
  • Ability to develop and enforce internal procedures aligned with government-mandated standards
  • Experience leading a team of auditors and trainers
  • Knowledge of operational coordination, administrative workflow management, and quality improvement practices
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The Company
HQ: Washington, DC
124 Employees
Year Founded: 2000

What We Do

TeleSolv provides business process and systems integration support to a variety of Federal agencies. Our experienced professionals maintain applicable industry certifications that include PMP, ITIL, Six Sigma, CSSP, and CRM. Our support ranges from assessing enterprise‐wide programs and implementing process improvements to supporting operational activities and business processes within centralized and distributed business environments.

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