- responsible for constantly improve our quality (product and facility) and empower suppliers to continuously deliver COS product quality in line with our vision to disrupt luxury.
- Feed suppliers COS quality foundation (making standards, production ‘know how’ etc) as well as COS future quality direction.
- Empower suppliers according to self-reliance strategy (from sample development to bulk production)
- Support suppliers to develop their production capability according to COS needs.
- Product Quality ownership, end-to-end (sample to bulk to customer use)
- Perform inline and end of line quality inspections as needed (e.g. cross check, VIP orders etc)
- Co-executing market development plans, supplier strategy and product strategy with Quality Manager, Global Merchandising Senior Manager, Global Merchandising Manager.
- Monitor and manage product and supplier performance. Incl unleash strengths of suppliers, supplier capacity development and assess suppliers' performance. Coach and develop our partners
- Proactively ensure understanding of COS current state and future direction and actively contributes to get us there.
- Being a COS Brand quality ambassador that lives and breathes COS Quality Guideline Principles (Longevity, Premium Making, Innovative Material and solutions, considered details)
Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviors that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.
In addition to our values for this role we are also looking for:
- Agile and drive own work and time
- Constantly bring new ideas to those around with a sense of urgency.
- Strong communication skills and builds trust.
- Majority of time at suppliers, in factories
- Relevant production type(s) knowledge
- Technical quality production experience
- Product development experience
- Fluent both in oral and written English and Vietnamese
If you feel that your experience, skills and ambitions are right for this role, please send your resume in English (no need for cover letter).
Additional InformationThis is a full-time position based in Delhi, reporting to the Quality Manager. The position requires high intensity to travel between factories and suppliers within India.
Benefits
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
Skills Required
- Alignment to company values (open-minded, curious, different, constant improvement, empower and trust)
- Agile and able to drive own work and time
- Ability to bring new ideas with urgency
- Strong communication skills and ability to build trust
- Majority of time working at suppliers and in factories
- Relevant production type(s) knowledge (apparel/fashion production)
- Technical quality production experience
- Product development experience
- Fluent in oral and written English and Vietnamese
- Willingness and ability to travel intensively between factories and suppliers within India
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
