Quality Assurance Technician

Trust Automation

Trust Automation has over 30 years of experience in custom motors, linear drives, digital drives, and systems which meet the unique needs of its customers. Its product line includes motors, linear drives, digital drives, custom assemblies, and products to fit unique applications and ground-up system design and manufacturing solutions.  We design, build and support control and power management systems for the most demanding defense, semiconductor, industrial automation, and medical applications.

Trust Automation is an equal opportunity employer and committed to attracting, hiring, developing, and retaining a skilled, productive, and diverse workforce, personnel with competencies and experience related to the regional and State population.  Every employee has an “at-will” relationship with Trust Automation.  This means that employment with Trust Automation is at the mutual consent of the employer and the employee and is subject to termination by either party at will, with or without cause or advance notice.

Job Summary

The Quality Assurance Technician is responsible for ensuring that all manufacturing processes, products, and services comply with established quality standards and regulations. This role involves performing inspections, managing non-conformities, and supporting corrective and preventive actions. The technician plays a critical role in maintaining the integrity of the Quality Management System (QMS) in alignment with AS9100 and ISO9001 standards.  The role also involves implementing quality management actions, supporting audits, and contributing to the development of quality policies and procedures.

Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

Inspection and Testing:

• Perform detailed tests on raw materials, components, and finished products using advanced testing equipment.
• Analyze test results to identify trends, deviations, and potential issues.
• Utilize various measurement tools to verify product dimensions, tolerances, and quality attributes.
• Maintain and calibrate testing equipment and tools to ensure accuracy and reliability.
• Conduct final inspections on completed products before shipment, ensuring they meet all customer and regulatory requirements.
• Perform first article inspections (FAI) for new products or revised designs.

Non-Conformance Management:

• Identify, document, and analyze non-conformities.
• Collaborate with teams to investigate root causes and implement corrective actions.
• Monitor the effectiveness of corrective and preventive actions.
• Identify non-conformities in products, services, and processes.
• Document non-conformances and ensure timely reporting.
• Collaborate to investigate the root causes of non-conformities.
• Develop, implement, and monitor corrective and preventive actions (CAPA).

Material Review Board (MRB) Support:

• Participate in MRB meetings to evaluate non-conforming materials.
• Assist in MRB activities and documentation.
• Coordinate cross-functional MRB meetings.
• Maintain MRB records and ensure all decisions are documented.
• Monitor and follow up on MRB actions.

Documentation and Reporting:

• Accurately document inspection results, non-conformities, and corrective actions.
• Maintain comprehensive records of all testing activities for audits.
• Prepare reports detailing quality findings and recommendations for process improvements.
• Ability to comprehend drawing specifications, packing slips, invoices, and other customer supplied data.
• Responsible for reviewing product documentation, ensuring that all inspections and test meet customer and regulatory requirements, and issuing the Certification of Conformance (CoC).

Corrective and Preventive Actions (CAPA):

• Assist and perform root cause analysis of quality issues.
• Participate in problem-solving activities and implement adjustments to manufacturing processes.

Quality Management System (QMS) Support:

• Prepare and maintain detailed quality reports and documentation.
• Ensure that all documentation is in compliance with standards.

Process Audits and Improvements:

• Assist in internal audits of processes and identify areas for improvement.
• Actively participate in continuous improvement initiatives to enhance product quality and process efficiency.

Training and Support:

• Develop and deliver training programs for manufacturing staff.
• Provide training and guidance to production staff on quality standards and procedures.
• Support the implementation of new quality initiatives and continuous improvement programs.

Regulatory Compliance:

• Ensure that all quality assurance activities comply with industry regulations and customer requirements.
• Stay updated with changes in standards and regulations.

Position Requirements

• High school diploma or equivalent; Associate's degree in a technical field is preferred.
• Minimum of 3-5 years of experience in quality assurance within the semiconductor or aerospace industry, preferably in a manufacturing environment.
• Proficient in reading and interpreting engineering drawings and specifications.
• Strong technical skills, including experience with measurement tools and quality software.
• Excellent problem-solving abilities and attention to detail.
• Effective communication skills for collaborating with cross-functional teams.
• Familiarity with AS9100D, ISO9001 standards, and FAIR process.
• Proficient in Microsoft Office Suite and experience with quality management software.

Physical Requirements

• Hearing and speaking to exchange information in person, on the telephone or virtually.
• Dexterity of hands, fingers, and wrist to operate a computer keyboard, calculator or assemble/manufacture intricate items.
• Seeing to read a variety of materials.
• Sitting or standing for extended period of time
• Physical agility to lift 20 pounds to shoulder height.
• Physical agility to lift, carry, push, or pull objects.

Pay/Salary Information

Pay scale for this position - $27.37- $31.00 Hourly