Quality Techician

Unilever is currently hiring for Quality Technician

Function: Supply Chain

Reports to: Quality Assurance Measurement & Testing Coordinator

Scope: Local

Location: Indonsa Factory

Terms & Conditions: Full time, onsite

ABOUT UNILEVER

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you seek to ensure that all products manufactured by the company consistently meet defined quality standards and specifications, guaranteeing their safety, compliance, and suitability for consumer use, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

This role assists with the quality assurance service to the business in order to ensure that products produced by the company are fit for use by the consumers according to company’s specifications and standards and driving zero defect culture within the organization with the use of WCM.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Diploma/B.Tech Food Tech/Biotechnology or an equivalent qualification.

• Working Knowledge of production and engineering processes, supply chain, and planning.

• Minimum 1 years’ experience in a working environment.

• Working knowledge of Microsoft Office.

• Fully operational in WCM QC tools.

• Working knowledge in WCM Q methodology.

• Working knowledge of HACCP and GMPs.

• Working knowledge of OHS act and safe operating procedures.

Skills

Operational Activities

• Carryout online trouble shooting to identify product quality issues and generating of NCA/D incidents in the event that quality defects are identified. Use QEWOs to drive RCAs.

• Co-ordinate trouble shooting for defective packaging material effecting production, raise SNCRs and follow up with supplier using 8 stages of incoming goods.

• Conduct internal audits and drive closure of internal audits findings for respective units.

• Ensure that proactive approach is taken towards Quality or Food safety gaps.

• Weekly verification of quality critical instruments in the packing hall.

• Participate in taste panels as approved testers and make decisions on status of products in terms of acceptance or rejection. (Mandatory that person does not smoke due to the negative effect this has on sensory evaluation which is a key component of the job).

• Landing Innovation in factory for quality/Food safety aspects.

• Lead problem solving kaizens derived from QA prioritization matrix to obtain zero defects.

• Setting up and supporting SAP QM for new and current SKUs.

• Packaging material analysis and approval of material.

Administrative Activities

• Generating of NCA's, SNCRS, D incidents and QEWOs.

• Weekly reporting consumer/customer complaints, SNCRs, D incidents/QEWOs.

• Kaizen review

Specific Criteria

• Retrieval of samples from retention location and setting-up against Customer complaint sample and preparing all the necessary forms for evaluation.

• Evaluating customer complaints against standards and completing evaluation documentation.

• Prepare and write reports for consumer services team regarding investigated complaints.

• Trending and analyzing of CRQS EOLAS reports.

• Analysis and release of packaging material of SAP.

• Custodian of SAP/SAP PLM

Leadership

Critical Behaviours

• Care deeply: caring deeply about how consumers experience our brands every day, everywhere; about our people’s growth and development, and our impact on the planet. You care about your performance, to a point where it hurts when you don’t win.  Always brings their best self. Has emotional intelligence to take feedback, manage mood and motivations and build empathy for others. Sets high standards for themselves. Has humility, understanding that leadership is service to others, inside and outside of Unilever.

• Focus on what counts: we set clear and stretching goals and recognize maximum performance impact.  Generates intensity and focus to motivate people to deliver results at speed.

• Stay three steps ahead: we think boldly and creatively to make breakthroughs in performance. We are always curious and confident – anticipating and staying ahead of consumer needs and external trends to beat the competition. Approaches delivery with an iterative and incremental, test - do - learn approach. Has an owner’s mindset, using data and insight to make decisions.

• Deliver with excellence: we deliver everything we do with excellence and pace. We take personal ownership and hold each other to account – always finding a way to do what we said we will do.  Takes personal responsibility and accountability for execution and results.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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