Quality Team Lead

PURPOSE: The Quality Team Lead will be responsible for assisting the manager in coaching and monitoring the flow of work through a specific team within the quality department. 

ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties as assigned by management.

• Develop the team to further the strategic direction of Quality Management
• Development of team members through training and coaching.
• Consult on team projects and tasks.
• Review NCPs and CARs to ensure adequacy of information and countermeasures.
• Support and back-up on team responsibilities, including customer audits and inspections
• Monitor and measure team responsibilities, such as CARs, NCPs, and ECNs, to ensure timely completion and effectiveness.
• Lead QE meetings.
• Manage process audit program.
• Monitor and measure the effectiveness of projects for Quality.
• Develop and maintain Quality and QMS processes and the interfaces with other departments.
• Review and improve existing processes.
• Implement new processes.
• Ensure alignment with other departments.
• Facilitate resolution of Production shutdowns.
• Problem analysis.
• Coordination and implementation of actions.
• Perform Risk/Opportunity analysis and monitor effectiveness.
• Ensure completion of metrics and analysis for the department.
• Other duties and projects as assigned

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree from a four-year College or University
• AND Five (5) years of experience in quality engineering, with hands-on exposure to testing methodologies, tools, and compliance standards.
• Two (2) – Three (3) years of leadership or mentoring experience, preferably managing Quality Assurance or Quality Engineering teams, coordinating audits, or leading cross-functional quality initiatives.
• OR equivalent combination of education and experience.