Quality Team Lead - Postponement

Company Description

Welcome to Bosch Power Tools in West Memphis, AR, where innovation meets action in our bustling warehousing operation! As a key division of Robert Bosch Tool Corporation NA, we’re not just distributing top-tier power tools—we’re driving excellence and efficiency every step of the way. Our facility is a hub of activity, where every day is an adventure in logistics and distribution.

Here at Bosch Power Tools, we infuse our work with passion, energy, and a sense of ownership. Our team thrives on the excitement of optimizing operations and delivering high-quality tools to professionals around the world. We believe in making work fun and engaging while pushing the boundaries of what’s possible in warehousing and distribution.

If you’re ready to join a team where your drive and enthusiasm are valued, and where every role contributes to our mission, come experience the #LikeABosch spirit with us!

Job Description

• Ensures the QA team has direction for daily activities, while conducting start up QA meetings, maintaining QA boards (KPIs, Safety, and Quality) updates, reviewing safety, quality topics, and quality alerts with associates.
• Assign and prioritized daily work to QA auditors in the most effective order to ensure that customer satisfaction is achieve. This includes being the first point of contact for QA auditors and assigning production lines to be audited daily.
• Attending all daily operations meetings that are related to quality. Meetings can be in person or virtually. Participate in Problem Solving activities and suggest continuous improvement processes.
• In charge of communicating and training all personnel on any new process or process changes and will provide coaching to continuously improve the functionality of the inspection process.
• Responsible for daily audits and verifying that audits are completed, reported, entered, and submitted by all QA auditors in all systems.
• Creates new workplace instructions (WPIs) and or updating old ones as needed. May be required to review and approve of new QA Processes, changes of WPIs, and postponement products in DSP (Kits, QP, FP, HP, Merchandizers, and others).
• Verifies that all QA processes and WPI’s are followed and not deviated from. Conducts process confirmation audits and any other audits assigned or needed to ensure the processes are followed properly. Monitors QA audits, cleaning standards, 6s responsibility sheets. Perform periodic checks on the floor on an ongoing basis to identify deficiencies for quick resolution. 
• Helps with the creation of parts in WMS system from beginning of process to end by verifying and assuring that master data is entered right and it is accurate against the physical product and related master data info needed in SAP.
• Will be an active problem solver for both systems and process related issues. And have the ability to trouble shoot any inventory problems and expediting communications in the quickest manner available to get product moved to the correct location. 
• Communicates with Customer Service, Receiving, Quality, Marketing, Engineering, and other departments of DSP to effectively expedite priorities. Help and assist the postponement team as needed with daily tasks and responsibility.
• Support operations as needed by providing guidance and explanation of any quality requirements that are to be met.
• May be required to do other duties as assigned by Supervisor. 

Qualifications

• High school diploma or GED required. 
• BPS (Bosch Production System) knowledge and experience preferred
• Excel, Word, Outlook and warehouse managament (WMS) familiarity
• Knowledgeable of quality processes, product requirements, as well as quality hold reasons, typical product damages, and customer requirements for products.
• Previous experience as team lead with great communication skills

Additional Information

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

Thanks to the work of every associate, Bosch has been recognized for award-winning culture by the following organizations:

• Great Place to Work™ Certified, 2024
• Fortune’s World’s Most Admired Companies, 2024
• America’s Best Large Employers, 2024
• America’s Best Employers for Diversity, 2024
• America’s Greatest Workplaces for Women, Newsweek2024
• Greatest Workplaces for Diversity, Newsweek 2024

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.

The U.S. base salary range for this full-time position is $60,000 to $72,000. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

In addition to your base salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plan with an attractive employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting: https://www.myboschbenefits.com/public/welcome. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.