Quality Supervisor

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Madison, WI
In-Office
Consumer Web • Food • Pharmaceutical
The Role
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

Job Description

Provide quality system support to manufacturing operations to ensure high quality products are shipped to customers.

WHAT YOU GET TO DO

  • Manage and provide guidance to the quality lab staff.
  • Responsible for the management of the day to day activities in the quality lab.
  • In-depth investigation and problem solving on internal and external complaints. 
  • Initiate and supervise waste/scrap reduction projects.  Initiate and supervise cost savings projects.  Generate reports and presentations to be used for process improvement or cost justifications.
  • Assist with resolving internal and external issues during trials.
  • Support Customer-driven initiatives.
  • Participate in external audits (customer and 3rd party audit facilities (FSSC 22000, IMS, etc).  This includes arranging audits, training, and preparation, issue and close out findings, reporting, tracking, elevation of issues.
  • Participate in internal audits (quality system and GMP).  This includes arranging audits, training, and preparation, issue and close out findings, reporting, tracking, elevation of issues.
  • Administer and maintain the internal notification system.  Ensure information entered into the notification system is accurate and up to date.  Take necessary steps to ensure notifications are addressed and closed-out in a timely manner.
  • Ensure accurate returned-goods valuation and management. 
  • Track material dispositions and follow-up if dispositions are not made within a reasonable amount of time.
  • Participate in the daily internal notification meetings.
  • Provide direction and guidance to the Notification Coordinator.  Set and monitor duty priorities.  Reassign duties as needed.  Coordinate back-up activities (due to out-of-offices) to ensure the notification system is constantly maintained. 
  • Awareness of and adherence to all suitable and relevant health, GMP and safety policies.  Act as a safety leader and puts safety first in all responsibilities.  Ensure all work activities are carried out according to Amcor safety and GMP requirements.
  • Participate in/Lead the Food Safety Team to ensure plant policies, practices and procedures meet food safety requirements.
  • Facilitate and enforce all of the company policies and procedures as they are outlined and defined.
  • Performs all other duties and / or projects as required.

WHAT WE VALUE

  • Technical Knowledge
  • Must have effective communication skills to execute quality programs and communicate with employees at all levels of the plant
  • Exceptional problem solving and analytical skills with the ability to make quick and appropriate decisions
  • Collaboration and Influencing of peers, production staff and leadership
  • Strong Customer Service Focus
  • Strong Team Leadership with ability to manage, coach, and develop people, talent and skills
  • Demonstrate Energy, Empowerment and Execution
  • Lives Amcor Core Values and leads by example

WHAT WE WANT FROM YOU

  • Degree in industrial/manufacturing application or quality assurance preferred
  • 3+ years’ experience in manufacturing preferably in pouching, rotogravure printing, and/or adhesive lamination
  • Quality related experience preferred
  • Prior supervisory experience or experience leading teams preferred
  • Acquire green belt status, as a minimum

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor’s quality, service, and innovation
  • Our investors benefit from Amcor’s consistent growth and superior returns
  • The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links  "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

  • Medical, dental and vision plans

  • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

  • Company-paid holidays starting at 9 days per year and may be slightly higher by location

  • Wellbeing program & Employee Assistance Program

  • Health Savings Account/Flexible Spending Account

  • Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available

  • Paid Parental Leave

  • Retirement Savings Plan with company match

  • Tuition Reimbursement (dependent upon approval)

  • Discretionary annual bonus program (initial eligibility dependent upon hire date)

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The Company
HQ: Zurich
18,447 Employees
Year Founded: 1864

What We Do

A global leader in developing and producing responsible packaging for food, beverage, pharma, medical, home- and personal-care, and other products.

Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve supply chains through a range of flexible and rigid packaging, specialty cartons, closures, and services.

The company is focused on making packaging that is increasingly light-weighted, recyclable and reusable, and made using an increasing amount of recycled content.

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