Quality Supervisor

• Oversees daily Quality Control operations, ensuring timely review, inspection, and release activities while balancing customer commitments, departmental priorities, and business objectives 
• Develops, monitors, and communicates area performance metrics, trends, and key performance indicators (KPIs) to drive accountability, operational visibility, and continuous improvement
• Responsible for effective resource planning by identifying capacity constraints, operational risks and future resource requirements to support projected increases in production volume and organization growth. 
• Lead the development, implementation, and maintenance of Quality Control processes, procedures, systems, and workflows to improve efficiency, record keeping practices, and scalability.
• Supervises and encourages personnel through coaching, performance management, succession planning, training, and employee development
• Leads investigations related to quality events, nonconformances, and process deviations by facilitating root cause analysis and implementing effective corrective and preventive actions through cross-functional collaboration.
• Partners with Manufacturing, Quality Assurance, Engineering, Logistics, and other stakeholders to remove operational barriers, improve throughput, and optimize movement of product through the quality system. Pa
• Oversees personnel management including scheduling, staffing, PTO management, workload prioritization, and cross-training to ensure business continuity and promoting employee wellness 
• Supports internal audits, regulatory inspections, customer audits, and compliance activities by ensuring records, documentation, and processes maintain inspection readiness
• Conducts regular team meetings, performance reviews, and operational planning sessions to align personnel with business objectives, department goals, and customer requirements
• Other duties as assigned

• High School Diploma or equivalent

• 3+ years of experience in quality in a regulated environment
• 2+ years of direct leadership or supervisory experience

• Excellent verbal and written communication
• Microsoft Office Suite, intermediate Excel
• Proficient in Enterprise Resource Planning (ERP) software
• Process Improvement Methodologies
• Project Management
• Proficient in Quality Management System (QMS) software 
• Aseptic Technique and Sterile Consciousness
• Recognizes variables that could affect test results

• N/A

• Move or lift objects up to 25 pounds
• Frequent (>75%) stationary position (standing or sitting) while utilizing digital displays
• Frequent (>75%) fine manipulation using hands and fingers (typing, opening, writing, clicking, paper sorting, etc.)

More about Evergen:

Evergen provides customers across a diverse set of market segments with leading-edge expertise, scale, and flexibility across end-to-end services including design, development, regulatory support, verification and validation, manufacturing, and supply chain management. 

Evergen is rooted in a steadfast commitment to quality, integrity, and patient safety with a focus on five key values:

• Accountable: We own our actions and decisions.
• Agile: We embrace change to stay ahead of the curve and evolve to drive innovation and growth. 
• Growth Mindset: We embrace challenges as opportunities for continuous learning.
• Customer-Centric: We prioritize customers at every touch point. 
• Inclusive: We thrive on the richness of our diversity and ensure every voice is heard, respected, and celebrated. 

At Evergen, we are committed to fostering an inclusive workplace where we embrace the richness of our diversity and ensure that every voice is heard, respected, and celebrated. We believe that by embracing diversity and promoting inclusivity, we not only uphold our values but also strengthen our position as the CDMO of Choice in regenerative medicine solutions. We recognize that cultivating a growth mindset is essential to our success, and we are dedicated to continuous learning and improvement in our diversity, equity, and inclusion efforts. Through accountability and action, we strive to create an environment where individuals can thrive, innovate, and contribute their unique perspectives to drive our collective success.

Montagu Private Equity (“Montagu”), a leading European private equity firm, acquired RTI in 2020 and has supported the transformation of the company to its next level of potential.

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