Quality Supervisor

Posted Yesterday
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Duncansville, PA, USA
In-Office
Entry level
Industrial • Manufacturing
The Role
Supervise the quality team and oversee product inspection, testing, quality investigations, corrective actions, customer complaints, and nonconformance resolution. Maintain ISO 9001, ISO 17025, and PED certifications, quality documentation, audits, calibration, proficiency testing, and metrics. Collaborate with operations and other departments to address quality concerns, monitor supplier and customer performance, interpret specifications and regulations, and conduct statistical analyses including process capability and Gage R&R.
Summary Generated by Built In
Overview

Wieland - Creating Value for Generations!


Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material.


Wieland's Cultural Values

Wieland’s culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees' knowledge and abilities. With our cultural vision, we place our core values at the heart of everything we do: safetyambitionoptimismreliabilityownershipdiversity, & respect.


Wieland is hiring a Quality Supervisor. The Quality Supervisor will be responsible for the supervision of the Quality Technician, Lead Quality Inspector and two quality inspectors.  Also works with other departments to correct quality concerns that affect site performance.   Responsible for the thorough investigation of customer quality concerns, internal rejections and other non-conformances of the Quality Management System. Involved in the daily maintenance of the ISO-9001, ISO-17025, and PED certifications. This role is located in Duncansville, PA and will be fully on-site. 

Responsibilities

Quality Supervisor Responsibilities:

  • Lead and supervise the TS-DV quality team.
  • Oversee inspection and testing of product.
  • When necessary, investigate customer concerns; determine validity and propose corrective actions when necessary using 5-why methodology. Resolve complaints with voice of the customer in mind but to minimize financial impact.   Arranges material return and rework.
  • Communicates with customers directly regarding quality and technical issues.
  • Assists with the oversight and administration of the overall quality management system including documentation, proper record keeping, internal auditing, calibration, proficiency test plan, monitoring of quality metrics, etc.
  • Work with all other departments to ensure quality control requirements are met and communicate quality concerns to Supervisors and Plant Management; provide communication regarding quality to hourly employees.
  • Monitor customer satisfaction, supplier and subcontractor performance.
  • Oversight of product compliance to customer purchase order, specifications and regulatory and legal directives. Be knowledgeable in codes and standards as applied to product.   Interpret customer drawings, specifications, and regulations when necessary.  
  • Perform tasks such as: data acquisition, record keeping, review/updating SOPs, etc.
  • Performs statistical analysis when necessary to determine process capability and new process validation, Gage R&R, measurement uncertainty, etc.
  • Assist operations with all other duties as assigned.

Quality Supervisor Qualifications:

  • Bachelors degree in Engineering or equivalent experience
  • Experience in Quality Systems required;
  • Knowledge of metallurgy, mechanical testing preferred;
  • Proficient with measuring equipment;
  • High regard for Safety and Quality standards and procedures;
  • Excellent verbal and written communications skills;
  • Strong organizational and time management skills;
  • Collaboration and teamwork skills.
Qualifications

Joining Wieland’s team gives you…

  • Benefits - Starting on Day 1! Including Medical, Dental, Vision, Disability, Life & more!
  • Retirement Savings - 401(k) contribution + match.
  • Work/Life Balance - Paid Vacation & Holidays.
  • Growth Opportunities - We have over 9,000+ employees worldwide and 40+ locations in North America alone. Growth opportunities are limitless!
  • Wellness Programs – Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
  • Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.

 



Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.   Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.

Skills Required

  • Bachelor's degree in Engineering or equivalent experience
  • Experience in quality systems
  • Knowledge of metallurgy and mechanical testing
  • Proficiency with measuring equipment
  • Strong adherence to safety and quality standards and procedures
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills
  • Collaboration and teamwork skills
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The Company
300 Employees
Year Founded: 1837

What We Do

Wieland Chase, the Chase Brass business, is a North American brass manufacturer and supplier producing high-quality brass rod, forgings, ingots, and copper-alloy products. It serves brass manufacturers and industrial customers with lead-free solutions, custom-engineered raw materials, technical and metallurgical support, reliable delivery, and recyclable products. Since July 2019, it has been part of the global Wieland Group.

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