Protolabs Jobs

Quality Supervisor

Protolabs

Quality Supervisor

Posted 2 Days Ago

Be an Early Applicant

Nashua, NH, USA

In-Office

80K-107K Annually

Junior

3D Printing • Other

The Role

Lead on-site QC team to inspect parts, enforce ISO-9001/AS9100 practices, drive continuous improvement, support audits, manage performance and disciplinary actions, and collaborate with plant leadership to reduce nonconformance.

Summary Generated by Built In

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Join our team as a Quality Supervisor!

This role has a five day/week on-site expectation.

Shift Monday - Friday 2pm - 10pm

The Quality Supervisor will be leading on-site day-to-day work activities of the QC group to ensure established Quality practices are maintained. The Quality Control Supervisor will also identify and collaborate with peers and direct reports to implement continuous improvement opportunities both within the inspection station and throughout the factory.

What you will do

Inspect parts and provide day-to-day work direction and leadership for Quality Control. Assure manufactured parts comply with Proto Labs acceptance criteria and specified customer requirements.
Maintains Quality Practices in accordance with established company quality certification(s) such as ISO-9001 and AS9100.
Participate in continuous improvement throughout the plant, resulting in ongoing reduction of rework and nonconformance rates; Measure and monitor process performance. Partner with other plant leaders to make data-driven decisions on process improvement efforts; Work hands-on in the manufacturing areas to continuously solve problems and revise processes to improve quality. Partner with other plant leadership to expand the culture of quality throughout the plant staff.
Provide input on performance issues for direct reports. Handles initial disciplinary action with employees.
Conduct performance reviews with direct reports.
Handle time off requests of direct reports and maintain time keeping records.
Support external quality audits.
Perform other related duties as assigned.

What it takes

Technical degree in a relevant discipline or equivalent work experience in a manufacturing environment.
2+ years of experience working within a quality system
2+ years of supervision experience
Familiar with ISO 9001 and AS9100.
Familiar with Quality systems and practices and continuous improvement concepts in a manufacturing environment.
Ability to work in a fast-paced, team-oriented work environment.
Ability to lead a team, address inter-personal issues, motivate and inspire high performance, lead change.
Good written and oral communication skills: able to communicate complex information to all levels of the organization.
Experience with problem solving and lean manufacturing.

Bonus points for

Experience with training employees.
Experience with CNC Machining.
Experience with Sheet Metal.
Previous quality management system audit experience.
Proficiency in GD&T

What's in it for you

We offer a competitive salary
In addition, we offer amazing benefits including but not limited to:
Health Insurance: Traditional OR High Deductible plan
Flexible Spending Accounts
Health Savings Account (including employer contributions)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid caregiver leave
You will receive 3 weeks of PTO, plus Holiday Pay and Volunteer Hours
401k with company match and immediate vest
Employee Stock Purchase Program at a 15% discounted rate
Matching grants through Protolabs foundation
And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is regularly required to stand, walk, stoop or kneel and must be able to lift and/or move up to 70 pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in a manufacturing area exposed to machinery and noise; with eye protection and safety shoes required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.

Skills Required

Technical degree in a relevant discipline or equivalent manufacturing experience
2+ years experience working within a quality system
2+ years of supervision experience
Familiarity with ISO 9001 and AS9100
Familiarity with quality systems, practices, and continuous improvement concepts
Experience with problem solving and lean manufacturing
Ability to lead a team, handle interpersonal issues, motivate and inspire performance
Good written and oral communication skills
Ability to work in a fast-paced, team-oriented environment
Ability to lift and/or move up to 70 pounds
On-site five day/week availability; Shift Monday - Friday 2pm - 10pm
Must be U.S. Citizen, lawful permanent resident, or refugee/asylee (ITAR eligibility)
Experience with training employees
Experience with CNC machining
Experience with sheet metal
Previous quality management system audit experience
Proficiency in GD&T

Protolabs Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Protolabs and has not been reviewed or approved by Protolabs.

Healthcare Strength — Medical, dental, and vision options are broadly available and described as good to excellent. Additional protections like short- and long-term disability and life insurance bolster the overall package.
Leave & Time Off Breadth — A starting PTO allotment plus paid holidays, along with added wellness and volunteer time, is emphasized, with some roles noting PTO growth over tenure. Paid caregiver leave appears in postings and supports flexibility for life events.
Retirement Support — A 401(k) with company match and immediate vesting is offered, supporting long-term savings. This foundation is frequently cited alongside core financial benefits as a strong element of total rewards.

Learn more about Protolabs's Compensation & Benefits →

Protolabs Insights

What's It Like to Work at Protolabs? Protolabs Culture & Values Protolabs Career Growth & Development What's the Work-Life Balance Like at Protolabs? Protolabs Leadership & Management Protolabs Company Growth, Stability & Outlook

View all jobs at Protolabs

View Protolabs Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

HQ: Maple Plain, MN

1,085 Employees

What We Do

Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle. 3D Printing Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time. CNC Machining We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market. Sheet Metal Fabrication Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing. Injection Molding Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.