Quality Sup-ARP

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

Position Overview:

This role assists the Quality Manager to ensure that manufactured products meet or exceed customer expectations and ARP Quality requirements. The Quality Supervisor assumes a leadership role over the operations of the Quality department, specifically overseeing activities relating to inspection, laboratory testing, internal auditing, and 3rd party audit preparation.  This position also oversees process engineering functions including engineers and technicians responsible for ensuring process control, process capability, and process improvement activities. Under the direction of the Quality Manager, the Quality Supervisor oversees process functions related to product, process, and equipment validations and qualifications.  The Quality Supervisor coordinates with the Quality Manager to implement, maintain and modifying the plant’s quality management system to continually improve operational, quality and process systems to meet and exceed customer, industry and regulatory requirements. 

Essential Responsibilities and Duties

• Follows all established safety rules and guidelines as outlined in the Amcor “No Injuries Safety Contract” and as trained. Understands and communicates all hazards and safety issues to co-workers and leads. Properly uses all required personal protective equipment.
• Plan the daily function of the Quality and Process Department with support of the Quality Lead and Process Engineer. 
• Supervise quality and process personnel at the assigned location(s). Is responsible for employee selection, approve payroll of non-exempt employees, development, mentoring, and performance management of direct reports.   
• Expert at the plant level on Process Control and related product characteristics and process performance.
• Assists in drafting and implementing Product, Process and Equipment Validations/Qualifications. 
• Coordinates with the Quality Manager to provide leadership for company, regional, and plant initiatives.
• Prepare, review, and evaluate data and information and report recommendations for use by plant management to the Quality Manager. 
• Utilize quality techniques to reduce process variations or refine process parameters based upon results.
• Assist in problem solving through use of statistical analysis and utilization of quality tools. Lead and promote problem solving teams to perform root cause analysis and failure investigations. Assist in tracking and trending of corrective and preventative actions to ensure items are closed out on a timely basis.
• Serves as a contact with customers in the event of CINS (Customer Incidents), leads internal product performance investigation, and implements corrective and preventative actions with support of the Quality Manager. 
• Provides consistent ongoing analysis of process capability (CPK) statistics.  Determine, recommend, and assist in continuous improvement programs to meet plant/division quality objective and advise the plant manager of appropriate action plans.  Suggest improvements in procedures and techniques to improve product and customer acceptance.
• Alert management of potential quality problems to assure that defective product or raw materials are not used or shipped to the customer.
• Establishes, monitors, and maintains statistical process control (SPC) programs; advises and instructs local managers in utilization of SPC data.
• Ensure all testing requirements are met per corporate standards.
• Maintains access to the Amcor corporate database that houses customer specifications and our established guidelines for achieving those requirements related to product safety, quality, legality, process and specification (Windchill and RealSPC or corporate approved equivalent software applications).
• Act as plant resource to standardize formal investigations through process evaluation, template development and training with focus of training operators on quality and process expectations. 
• Develop and assist with development of standard operating procedures, work instructions and form control documents.
• Demonstrates organizational ability to complete daily assignments as required to meet internal and external customer requirements in a concise detailed manner.
• Lead customer complaint investigations and vendor incident notifications.
• Maintain product safety and compliance documentation. Responsible for the upkeep of records and documents that correspond to regulatory, customer, and third party audit requirements.
• Perform containments; evaluate quality, visit customers and vendors as needed.
• Responsible for driving continuous improvement activities at the plant level.
• Performs other related duties as directed by Plant Manager or Quality Manager.
• Those employees with authorized training, have the ability to shut down / stop equipment if continued operation is a threat to any employee’s health and safety.
• Recommend staff stop production for unacceptable quality.
• Recommend staff quarantine out-of-specification products, materials or supplies.
• Contact any member of management without fear of reprisal concerning questions, suggestions, or complaints regarding quality, working conditions or job environment.
• Travel 15%

Qualifications:

• Bachelor’s degree required. A degree in Engineering, Mathematics or related field strongly preferred.
• 2+ years of previous quality assurance or manufacturing work experience is required.
• Professional accreditation by ASQ in CQE, CQT, or CQMOE, is preferred.
• Experience with plastics and/or packaging or other high speed, high volume conversion processes in the production environment is preferred.

• Must have strong skills in Microsoft Office, Statistical Analysis, Process/Product Control and Designed Experimentation software tools.
• Must be self-starting, self-motivated personality type, able to work independently.

Amcor Leadership Framework Competencies

Core Competencies:

• Customer Focus
• Learning on the Fly
• Interpersonal Savvy
• Drive for Results

3 Applicable ALF Competencies:

Motivating Others

Building Effective Teams

Process Management

Relationships:

• Direct Reports
• Amcor co-workers
• Amcor Leadership
• Internal/External Customers

ADA Requirements:

Physical Requirements

☒Normal Vision

☒Distant Vision

☒Near Vision

☒Hearing/ Listening

☒ Sitting

☒Talking/Speaking

☒Hand/Finger Dexterity

☒ Walking

☒Standing

☐Stooping

☐Pushing/Pulling

☐Bending

☐Kneeling

☐Climbing

☐Lifting (50+ pounds)

☐Carrying (50+ pounds)

☐Driving- Forklift

☐Lifting (< 50 pounds)

☐Carrying (< 50 pounds)

☐Driving – Automobile/truck/van

Other Physical Requirements:  None

Work Environment: Plant Manufacturing Setting

The information contained herein is not intended to be an all-inclusive list of the duties, responsibilities, skills and/or abilities.

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

We verify the identity and employment authorization of individuals hired for employment in the United States.

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans

• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

• Company-paid holidays starting at 9 days per year and may be slightly higher by location

• Wellbeing program & Employee Assistance Program

• Health Savings Account/Flexible Spending Account

• Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available

• Paid Parental Leave

• Retirement Savings Plan with company match

• Tuition Reimbursement (dependent upon approval)

• Discretionary annual bonus program (initial eligibility dependent upon hire date)