Quality Specialist

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Mississauga, ON, CAN
In-Office
Healthtech • Other
The Role

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Perform the quality functions at the Center for Intravenous Admixtures (CIVA) by providing support and guidance to ensure implementation of Quality System and compliance with pharmacy guidelines, Baxter global policies, SOPs and applicable regulatory requirements.  Monitor compliance through ongoing reviews and implement continuous improvements.

  • Develop, implement and maintain Quality Systems and standards at CIVA
  • Review government, regulatory and Baxter global policies to ensure all local procedures are current and meet requirements
  • Identify compliance gaps and develop plans to address gaps
  • Develop SOPs and ensure implementation
  • Manage and maintain organization of all quality documents
  • Prepare metrics for Monthly and Quarterly reports as required

Change Control

  • Initiate/Assess/Track Change Controls in Trackwise 8
  • Review Change Control documentation for new service codes
  • Manage document change control process in TcU
  • Own Change Control records and tasks

NCR/CAPA/Exceptions

  • Provide support for the initiation, timely completion and closure of NCR/CAPAs in Trackwise 8 and PQIs in CQI
  • Identify/Implement corrective and preventive actions and evaluate effectiveness
  • Track and trend NCRs/CAPA/exceptions
  • Provide appropriate product disposition 

Complaints

  • Log and track external and B2B complaints
  • Liase with Product Surveillance to effectively process complaints
  • Manage the return of complaint samples
  • Complete evaluation of complaint samples, perform manufacturing record review and investigations, as necessary
  • Update metrics

Supplier Quality

  • Ensure applicable CIVA suppliers and finished goods/materials are approved in GSQTS
  • Evaluate Supplier Corrective Action Report (SCAR) responses
  • Track timely closure of corrective/preventive actions
  • Perform PEGA sign off of new codes, as needed

Hold Management and FA

  • Facilitate timely completion for response to Hold/FA notification
  • Coordinate processing of products affected by Holds and/or FAs
  • Manage CIVA quarantine process

Quality/Regulatory Audits

  • Host/Participate in audits at CIVA
  • Perform internal audits at CIVA
  • Develop and conduct Quality related training programs (e.g. cGMP, GDP, SOPs)
  • Provide Quality support to various CIVA Projects
  • Perform other Quality duties as assigned

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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The Company
HQ: Deerfield, IL
35,858 Employees
Year Founded: 1931

What We Do

Every day, millions of patients, caregivers and providers around the world rely on Baxter’s leading portfolio of diagnostic, critical care, nutrition, kidney care, hospital and surgical products and solutions. For 90 years, we’ve been making an impact at the critical intersection where innovations that save and sustain lives meet the healthcare providers who make it happen. With products, therapies and digital health solutions available in more than 100 countries, Baxter’s employees worldwide are now building upon the company’s rich heritage of medical breakthroughs to advance the next generation of transformative healthcare innovations. We welcome Hillrom to Baxter, where we are uniting to advance patient care worldwide. We’re building on the strengths of two historically innovative and socially responsible companies that will better serve our patients, customers and communities.

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