Quality Specialist

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses

• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

• Retirement savings benefit

• Rewarding culture that values wellness and well-being

• Performance Bonus

• Global network of industry experts

• Extensive training resources

The Quality Specialist is responsible for the execution of Systems and Data QA activities, including driving the development, reporting of the annual risk-based AML Systems and Data QA testing plan. The role also serves to support the Asia Segment Compliance function and Global Compliance Function in communications with management, internal auditors and Asia Business Units.

Key Responsibilities

• Support the development of risk-based AML Systems and Data QA testing plan, where relevant.

• Support the Asia Segment Compliance and Global Functions Compliance in the delivery and execution of risk-based AML Systems and Data QA testing plan by applying risk analysis skills, use of data analytics, professional judgement, inspection of documents and process understanding with stakeholders, where relevant.

• Ensure that AML Systems and Data QA are completed in a timely and efficient manner in accordance with standards established by industry best practices and the relevant risk and regulatory environment

• Communicate root causes of identified issues, associated risks, including recommendations for improvements in business processes, on the current and future business model and operating environment and ensure that actions plans are properly implemented by management

• Deliver high quality AML Systems and QA reports in a timely manner with audit issues focused on key risks, root causes, materiality, potential solutions and succinct messages

• Ensure timely reporting of all AML Systems and Data QA statuses, including current activities, next steps and roadbocks

• Collaborate with stakeholders to identify potential red flags and ensure that insights to emerging risk and controls are identified and managed

• Build trust and credibility with stakeholders in order to objectively engage them and where appropriate, challenge their views and support senior management in achieving their business objectives

• Support the Asia Segment Compliance and Global Functions Compliance with ad-hoc projects /special QA work as assigned, related to AML Systems and Data QA.

• Collaborate with the Systems Development Team in MITDC (Makati Team) in developing Computer-Assisted Auditing Techniques (CAATS), such as, but not limited to Test Data or Audit Software. Also, collaborate with 

• Collaborate with the Systems Development Team in MITDC (Makati Team) in developing AML Data Analytics, including enhancement of existing AML Data Analytics. 

Qualifications

• At least 2-4 years working experience in leading IT risk-based audits (e.g., IT Application Controls and IT General Controls), teams, interacting with key stakeholders and managing negotiation situations

• Degree in Computer Engineering, Computer Science, IT, Accountancy, Business or related studies

• Professional knowledge in AML Compliance

• Good experience in IT Security Governance, Risk Management and Compliance (preferably AML)

• Experience in IT auditing tools and software is a plus.

• Knowledge of COBIT or similar standards is a plus.

• AML Risk Management tools and systems (e.g. Bridger, AML Manager)

• Candidates with Certified Information System Auditor (CISA) certification, Certified Information Systems Security Professional (CISSP), Certified Internal Auditor (CIA) or equivalent will be of added advantage

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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