Quality Specialist

Posted 14 Hours Ago
Be an Early Applicant
Heijen
1-3 Years Experience
Healthtech • Biotech
The Role
The Quality Specialist will support Global Quality Distribution by ensuring proper handling of complaint returns, coordinating product release activities, communicating discrepancies to legal manufacturers, overseeing quality holds/recalls/returns, supporting training, and coordinating with external suppliers at a 3PL facility.
Summary Generated by Built In

Life Unlimited. At Smith+Nephew, we craft and manufacture technology that takes the limits off living! 

Supporting the Global Quality Distribution function, our Quality Specialist will liaise between S+N legal manufacturers from all three S+N franchises (Ortho, Sports Medicine and Wound) as well as our 3rd party logistics supplier (3PL). 

This position will be located onsite at the 3PL’s facility and will provide Quality support for distribution-related activities required to be performed by the 3PL. 

 

What will you be doing? 

  • Ensure any complaint returns received at the 3Pl are directed to the appropriate legal manufacturer’s location. 

  • Coordinate final product release activities between legal manufacturer and 3PL. 

  • Communicate 3PL batch characteristics population requirements and discrepancies to legal manufacturers. 

  • Support damaged product decision disposition 

  • Support coordination of logistics of Quality Hold/Recalls/Returns going back to S+N and 3rd party supplier locations. 

  • Support training and secondary labeling operations. 

  • Coordinate communication of issues with external suppliers. 

What does success look like? 

Our successful candidate will be educated in an engineering subject area as well as ideally having an accredited quality certification such as an ASQ.  

You'll come from a background of driving inspection activities under a detailed Quality Management System within a regulated industry. 

You'll have a strong understanding of good distribution practices, being able to communicate them thoroughly as well as being capable of detecting non-conformities while performing repetitive inspections. 

What can we offer? 

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.  

 
Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ 

 

  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays 

  • Flexibility: Hybrid Work Model (For most professional roles)  

  • Training: Hands-On, Team-Customized, Mentorship  

  • Interesting salary and sales bonus on top of other company advantages, like meal vouchers, daily allowance, company car and many more 

#LI-TG1 

Stay connected and receive alerts for jobs like this by joining our talent community.

 

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.  

Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our new website and learn more about our mission, our team, and the opportunities we offer. 

Top Skills

Quality Management System
The Company
Andover, MA
15,318 Employees
On-site Workplace

What We Do

Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.

From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place.

Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart.

Through a spirit of ownership and can-do attitude, we work together to win..

We’re a company of people who care about each other, about our customers and their patients, and about our communities.

Together, we fulfill our shared purpose of Life Unlimited.

Please note: not all products referred to may be approved for use or available in all markets.

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