Quality Specialist

Posted 11 Hours Ago
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Amman, JOR
In-Office
Mid level
Information Technology • Software
The Role
Conducts quality assessments, audits, software testing, and performance analysis to ensure compliance and identify improvements. Develops quality documentation, supports quality management systems, implements corrective actions, assists with employee training, and addresses customer quality concerns. Collaborates cross-functionally throughout the QA lifecycle, including requirements analysis, test planning, execution, defect management, reporting, automation testing, and UAT support.
Summary Generated by Built In

Optimiza is seeking a diligent Quality Specialist to join our team. In this role, you will be responsible for monitoring, evaluating, and improving the quality of our products and processes. You will work closely with various departments to ensure compliance with quality standards and support the continuous enhancement of organizational outcomes.

Key Responsibilities:

  • Conduct quality assessments and audits to verify compliance with established standards and procedures.
  • Analyze data and performance metrics to identify areas for improvement in products and processes.
  • Collaborate with cross-functional teams to implement corrective and preventive actions.
  • Develop and maintain quality documentation, including reports, manuals, and guidelines.
  • Support the implementation of quality management systems and initiatives.
  • Assist in training employees on quality standards and best practices.
  • Monitor customer feedback and work to address quality-related concerns promptly.
  • Stay updated on industry trends and regulatory requirements related to quality assurance.

Requirements
  • 2–3 years of experience in Quality Control or Mid-level experience.
  • Strong hands-on experience across the full QA lifecycle including requirements analysis, test planning, test case design, test execution, defect management, reporting, and supporting UAT activities.
  • Demonstrated excellence in software testing activities with a strong understanding of QA methodologies, processes, and best practices.
  • Good analytical and strong communication skills.
  • Ability to work effectively within a team environment.
  • Experience in automation testing and familiarity with automation tools/frameworks.
  • CTFL certification is mandatory.
  • Experience in E-services projects is preferred.

Benefits
  • Work From Home
  • Training & Development
  • Performance Bonus

Skills Required

  • 2-3 years of experience in Quality Control or mid-level experience
  • Hands-on experience across the full QA lifecycle, including requirements analysis, test planning, test case design, test execution, defect management, reporting, and UAT support
  • Strong experience in software testing and understanding of QA methodologies, processes, and best practices
  • Good analytical and communication skills
  • Ability to work effectively within a team environment
  • Experience with automation testing and familiarity with automation tools or frameworks
  • CTFL certification
  • Experience in E-services projects
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The Company
HQ: Kilkattalai
580 Employees
Year Founded: 1983

What We Do

Optimiza, is a leading, regional Systems Integration and digital transformation solutions provider that supports its clients'​ pursuit of operational excellence and profitability. Our IP solutions cover a wide spectrum of sectors and provide clients with highly secure, user-friendly, versatile, and seamless systems in a variety of work areas including document management, healthcare, insurance, accounting, HR, and banking. With over 41 years of operational experience, hundreds of projects delivered, and intellectual capital that spans multiple industry sectors, Optimiza's team of over 400 experts is fully capable of integrating and delivering innovative consulting, business, and technology solutions with a commitment to excellence and client satisfaction.

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