Quality Specialist - Cambridge

We are seeking a highly organised and proactive Quality Specialist to join our Global Quality & Compliance team. This is an excellent opportunity for a quality professional who is passionate about continuous improvement, compliance and making a meaningful impact within a global organisation.
Reporting to the Global Quality Manager you will play a key role in maintaining and improving our Quality Management System (QMS) while supporting quality and compliance activities across our global network. You will work closely with operational and business teams to ensure compliance with quality standards, regulatory requirements and customer expectations. 
You will be responsible for reviewing and supporting quality events including customer complaints, non-conformances, CAPAs and change controls, whilst helping to drive a culture of continual improvement across the business. The role also includes involvement in audits, risk assessments, training delivery and GDP compliance activities.
Role Responsibilities Overview:

• Support the delivery of Biocair's global quality strategy and continual improvement initiatives.
• Review and approve quality records including customer complaints, non-conformances, CAPAs, change controls and effectiveness checks.
• Conduct root cause investigations and support effective corrective and preventative actions.
• Maintain and improve Quality Management System documentation, procedures and training materials.
• Support internal, supplier, customer and certification audits, acting as audit host or auditor where appropriate.
• Analyse quality trends, KPIs and performance data to identify improvement opportunities.
• Deliver quality training and coaching across the business.
• Support GDP compliance activities and regulatory inspection readiness.
• Participate in quality forums, risk assessments and annual quality reviews.
• Collaborate with stakeholders globally to promote quality best practice and compliance.

Key skills and experience include:

• Knowledge of Quality Management Systems and ISO 9001 principles.
• Understanding of GxP and regulated environments.
• Experience supporting audits and quality compliance activities.
• Excellent communication and stakeholder management abilities.
• Strong organisational skills with the ability to manage multiple priorities.
• Positive can-do attitude

What We Offer You:
Comprehensive benefits including:

• Pension, Life Assurance & Group Income Protection
• Private Medical Insurance & Healthcare Cash Plan
• Enhanced Primary & Secondary Caregiver Leave
• 25 days holiday + Birthday Leave + Volunteering Leave
• Cycle to Work Scheme & Discount Shopping Scheme
• Specsavers Vouchers & Employee Assistance Programme

Work Environment:

• Full-time (40 hours per week), Monday to Friday, 07:00-15:00/08:30-17:30/09:00-18:00 flexibility is offered and occasionally required depending on what projects are happening at the time.
• Hybrid with 60% of the working week spent at our Cambridge office in Sawston (CB22 3EG)

To learn more about Biocair, please visit us at: https://www.biocair.com/ 
Diversity & Inclusion:
Biocair is committed to building an inclusive workplace where everyone feels welcome, included, valued and respected. We are an equal opportunity employer and welcome applications from all backgrounds. If you require adjustments during the recruitment process, please contact: [email protected]
 
Right to Work:
Biocair provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note:

• Applicants must have the right to work in the United Kingdom.
• Visa sponsorship is not available for this opportunity.

 
How We Recruit:
Once we have received your application, our Talent Acquisition (TA) team aims to respond within 3 working days. The process typically includes:

1. .           First-stage interview (Teams)
2.            Second-stage interview (onsite)

This gives you the opportunity to meet key stakeholders and experience the team and environment first hand.
 
Additional Information:

• Applications close on: Tuesday 15th September 2026 (we reserve the right to close early should we receive a high volume of strong applications).