Quality Services Operator

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This role is Onsite #LI-Onsite - Durham

Under the supervision of the Assistant Manager Quality Services, this position assists with activities required to process and coordinate inbound and outbound product samples to support QA processes.  The position will help to identifying product issues, may support actions to correct the product by following standard documented processes.  The incumbent will help document the sample preparations as directed by the supervisor.

If you have good knowledge of inventory management and quality assurance processes, then this is the role for you!

About the Role

• Assist in processing and validating inbound product samples and non-conforming products.
• Support the tracking of QA samples and to confirm accurate receipt and movement of the goods.
• Assist in tracking samples as directed by supervisor.
• Help prepare samples for lab testing and facilitate communication with internal teams.
• Execute routine tasks, any deviation from standard processes are to be referred to the supervisor.
• Where required, support the date code monitoring process by writing down the date code and transferring this information to team members or supervisor for further action.  
•  Work with internal QA stakeholders to ensure the timely and accurate movement of products.
•  Assist in coordinating shipments for excess samples and support product returns or product disposals as needed.
• Maintain accurate records in corporate and QA systems, ensuring documentation is up to date.
• Respond to inquiries from team members, providing necessary information to support operations

About You

• Must be able to lift cases and carry up to 18.9 kg (41.6 lbs)
• Must be able to work days and afternoon
• Completed Post-secondary education or relevant experience
• Experience working in warehouse, manufacturing or other industrial environments
• Strong attention to detail and organizational skills.
• Basic knowledge of inventory management and quality assurance processes preferred.
• Proficient in using technology applications for tracking and documentation.
• Good communication skills, both verbal and written, to collaborate effectively with team members.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

Please submit your resume via Workday by 11:59pm on the deadline date.  We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application.  When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you wish to submit an application without sharing your information with LinkedIn, please visit the LCBO Careers website. If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office.

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The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.