Quality & Reliability Supervisor

Reposted 7 Days Ago
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Lynchburg, VA
In-Office
Senior level
Other
The Role
The Q&R Supervisor leads daily inspections and reliability activities to ensure compliance with quality standards, supporting manufacturing and service operations.
Summary Generated by Built In

Role Summary:

 The Q&R Supervisor leads day-to-day inspection, testing, and reliability activities to ensure products and services are executed in full compliance with Quality System requirements, including NQA-1 and ISO 9001, while driving safe, disciplined, and reliable operations.

This is a Monday to Friday 7:30 am – 4:30 pm shift

Responsibilities:

Quality & Reliability Oversight
  • Supervise daily quality and reliability activities supporting manufacturing, repair, and service operations
  • Ensure inspections, tests, and verifications are performed in accordance with approved procedures, drawings, specifications, and NQA-1 requirements where applicable
  • Support reliability assessments, failure investigations, and corrective action activities for nonconforming or failed product
  • Ensure proper documentation, traceability, and record retention in accordance with quality system and regulatory requirements
People & Workflow Leadership
  • Provide direct supervision, coaching, and task prioritization for quality and reliability personnel
  • Balance workload across incoming inspection, in-process inspection, final inspection, and service support activities
  • Train and mentor technicians on inspection methods, procedural compliance, and quality expectations
  • Reinforce a strong quality and nuclear safety culture emphasizing procedural adherence, accountability, and conservative decision-making
Compliance & Quality Systems
  • Ensure compliance with applicable quality standards including ISO 9001 and ASME NQA-1 (as applicable to product or contract scope)
  • Support internal, customer, and third-party audits, including preparation, execution, and timely closure of findings
  • Assist with control of nonconforming material, corrective actions, and preventive actions in accordance with approved procedures
  • Support maintenance and continuous improvement of quality procedures, work instructions, and inspection plans
Cross-Functional Collaboration
  • Partner with Engineering, Operations, Supply Chain, and Service teams to resolve quality and reliability issues efficiently
  • Provide quality and compliance input to process changes, risk evaluations, and corrective action activities
  • Act as an escalation point for quality or reliability concerns that may impact safety, compliance, delivery, or customer satisfaction
Key Competencies
  • Disciplined, procedure-driven leadership approach
  • Strong judgment and decision-making in regulated environments
  • Effective communicator across technical and operational teams
  • Detail-oriented with a focus on compliance, safety, and reliability
  • Continuous improvement mindset grounded in risk-based thinking

Requirements:

  • Associate’s degree or equivalent experience in Engineering, Quality, Manufacturing, or a related technical field
  • 5+ years of experience in quality, inspection, reliability, or manufacturing support roles
  • Previous experience providing technical leadership or supervision of inspectors or technicians
  • Strong working knowledge of drawings, specifications, inspection methods, and measurement tools
  • Experience with nonconformance control, root cause analysis, and corrective action processes
  • Candidate MUST be a U.S. Citizen to comply with DOD NOFORN requirements.

Preferred:

  • Bachelor’s degree in Engineering, Quality, or a related technical discipline
  • Experience working in NQA-1 controlled environments, nuclear-related manufacturing, or other highly regulated industries
  • Familiarity with audit readiness, procedure control, records management, and traceability requirements
  • Experience supporting both commercial and nuclear scopes within a single quality management system

Benefits Starting from Day 1:

  • Medical, Dental & Vision Insurance (including FSA and HSA options)

  • Life Insurance + Supplemental Life, Child, Spousal, and AD&D Insurance

  • Short and Long Term Disability

  • Retirement Planning, 401(k) plan, & Financial Wellness Resources

  • Educational Assistance Program

  • Time off Policies (including sick leave, parental leave, and paid vacation)

Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Top Skills

Iso 9001
Nqa-1
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The Company
Irving, TX
11,823 Employees
Year Founded: 1997

What We Do

Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.

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