Quality/QMS Manager

Position Overview:

Manages the development and implementation of program quality plans, programs, and procedures using statistical quality control statistics, Lean Manufacturing concepts and Six-Sigma tools and analysis.

Essential Functions:

• Lead the Quality Management System (QMS Management Representative)
• Manage various customer programs, involving customer interface, monitoring and timely completion of customer requirements
• Monitors the review, analysis and report on quality discrepancies related to assembly, process, mechanical, electrical and electro-mechanical systems.
• Directs investigations or problems and develops disposition and corrective actions for recurring discrepancies
• Oversees the Quality interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ensure requirements are met.
• Coordinate supplier quality actions relative to products and services provided that includes onsite auditing, troubleshooting and corrective actions
• Develop and monitor metrics relative to escapes, delivered quality, scrap, rework and repair and business operation results
• Investigate to determine root cause, corrective and preventive action utilizing continuous improvement tools
• Support continuous improvement processes and initiatives for functional areas of responsibility
• Maintain databases and mine information to have real-time and accurate reports measuring goal accomplishments
• Develop/maintain performance metrics and manage to highest efficiency (e.g., POI Dwell, NC’s, etc.)
• Ensure Internal audit program is effective
• Manager External audits by customers, regulatory agencies and certification bodies
• Position may require 10% travel

Job Specifications (Knowledge, Skills and Abilities):

• Ability to set priorities, meet deadlines, and multitask
• Excellent delegation and organizational skills with strong attention to detail
• Excellent skills in written and oral communication and teamwork
• Work independently and possess a high level of self-motivation and initiative
• Effectively problem solve, prioritize, and follow through on assignments and projects
• AS9100, ISO 13485, FAA, and FDA Quality Systems experience, as applicable
• Proven FAA PMA and/or Part 21, 121, 145 Repair Station experience
• Ability to use micrometers, calipers, gauges, fixtures, optical comparator, and hardness testers
• Experience in driving continuous improvement processes such as through Six Sigma, Green Belt or higher certifications
• Authority to manage personnel and processes related to administrative controls, business needs, and company goals

Education, Certifications and Experience:

• High School Diploma or GED
• BA/BS degree in related field
• At least six (6) years of leading quality assurance functional responsibilities and leadership experience

Physical Demands and Work Environment:

Working conditions are normal for that of a manufacturing/machine shop/office environment.

All employees are expected to adhere to Company safety policies and wear personal protective equipment when exposed to work areas or performing tasks where it is required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R.  § 120.14 is required.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties that may be required for this position. Additional duties are performed by the individuals currently holding this or similar positions and additional duties may be assigned.

Our Competitive Benefits Include:

• PTO – Paid Time off
• Personal leave
• Annual performance bonus program
• Wellness program and onsite gym with free personal training
• Paid company holidays
• Comprehensive medical, dental and vision benefits with HSA and FSA options
• 401K with employer contribution
• Employer paid basic life & disability coverage
• Employee life assistance program
• Additional voluntary benefits include: LegalShield, long term disability, pet insurance, voluntary accident, voluntary hospital Indemnity and voluntary critical illness.

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