Quality Program Specialist

WHO WE ARE

We’re Talking Rain, and we’re so much more than water. We build flavorful brands, like Sparkling Ice, Sparkling Ice +Caffeine, Sparkling Ice +Energy, Talking Rain Waters, and AQA pH waters. We're creating connections with every sip!

When it comes to success, we know we’re only as strong as our team. That's why we're an equal-opportunity employer. We value diversity and practice inclusivity, hiring great people who enhance our company.

Our Rain Makers are our most important asset. That’s why we invest in them with ⁠benefits and development opportunities that reflect just how much we value them. 

Our efficient, committed Supply Chain team builds partnerships to get the right product to the right place at the right time. Logistics? Ready to pivot.

You’ll support partnerships across our business, maintaining our food safety and quality programs. You’ll be joining a best-in-class team, helping to ensure our bar stays high.

Reports to: Quality Program Lead

Direct Reports: N/A

Location: Remote work from home #LI-Remote

Annual Bonus Potential: 7% - Eligibility is based on the company hitting annual financial targets.

Base Salary: $57,000 - $72,000 (depending on experience)

*If the applicant resides in Washington State, the salary range will be converted to an hourly rate and they will be non-exempt, overtime eligible.

Note: This range is a national average, but compensation will be reviewed based on geographical location depending on where the applicant will be working. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market

• Maintain internal and external quality documentation to ensure regulatory and 3rd party compliance (e.g., SQF, GFSI, FSMA, HACCP, GMPs, Kosher, allergens, product specifications, food fraud, food safety, and new label claims).

• Partner with Sourcing, Regulatory, and Product Development to on-board new vendors and ensure quality and food safety expectations.

• Complete customer requests by working cross-departmentally to gather needed information in an efficient manner.

• Support the Recall Management Plan, acting as a Back-up Recall Coordinator, by assisting with mock recalls and traceability exercises for corporate and all co-pack locations.

• Support resolution of complaints, providing alerts and guidance to our leadership regarding food safety issues.

• Maintain finished product and internal ingredient specifications, by working with Regulatory, Product Development, Packaging Engineers, and Brand teams to preserve the process and develop accurate requirements.

• Research industry best practices and implement procedures to communicate important changes, improve the quality of our product, and effectiveness of our programs

• Provide internal trainings related to food safety, communicating processes, updates, and best practices.

• Ensure food safety, quality, and SQF practices are followed at all times, advising your immediate manager of any food safety and/or quality issues.

• Complete other responsibilities as assigned.

• 2+ years of Food Safety and Quality experience, ideally in beverage and supplier quality.

• Bachelor’s degree in physical science-related field or equivalent experience.

• Proficiency with the Microsoft Office suite (e.g., Outlook, PowerPoint, Excel), preferred

• Proficiency working with eQMS (electronic Quality management systems), preferred

• Ability to accommodate a flexible schedule, occasionally working evenings and weekends for special assignments.

• Ability to travel up to 20%, occasionally working evenings and weekends as needed for special assignments.

This role is safety-sensitive. This means that you'll be regularly responsible for your own safety and/or the safety of others (e.g., driving on behalf of the company, working in a warehouse or plant environment).

Rain Makers are people who are accountable, curious, and inclusive.
We hold ourselves accountable and recognize room for growth while openly accepting feedback. We embrace change to deliver progressive results.
Rain Makers don’t wait for answers – we go find them. Curiosity is part of what makes us so successful. Sometimes we push back, productively challenging the status quo.
We promote inclusivity. Valuing communication and respect, ensuring everyone has a seat at the table. We are an approachable bunch, building and fostering relationships with people of all backgrounds.
WHAT WE OFFER
Nothing makes a great job even better than throwing in a few perks, and we want to equip our Rain Makers with everything they need to maintain their health and well-being. That means things like...

• Three Weeks of Vacation. And that’s just to start! Spend some time with us, and you’ll accrue an additional week every few years, depending on your exempt status!

• Six Weeks of Paid Parental Leave. Parents get to spend time at home bonding with their new addition (whether it arrives by birth, fostering, or adoption). For birth mothers, additional time is provided for medical leave. Depending on the state in which you reside, additional time may also be available for parents who do not require medical leave.

• Flexibility Stipend. For eligible Rain Makers, spend this extra monthly stipend as you wish, but know it’s intended to contribute to things like your phone, internet or other business uses while working remotely or needs outside of normal working hours.

• Relocation: Relocation Available (when available)

• Onsite and Hybrid Employees: Get paid to carpool! Drive to work with another Rain Maker every week at least 2X a week and receive $0.25 per mile.

• 401k with Immediate Vesting. With matched contributions and investment customization, we'll help build a plan to reach your goals.

• Fitness Reimbursements. We're all about going the extra mile, so we provide reimbursements for community events and competitions like fun runs, triathlons, and cycling tours.

  • Employees may also enjoy access to our on-site gym in Preston complete with a personal trainer 2 days per week.

• Medical/Dental/Vision. Not only do we offer it, but our plans are excellent and flexible to your needs. And one is even free for our Rain Makers!

• Vehicle Program –

  • Field Sales Specialist – Mileage is reimbursed at the IRS rate

  • Field Sales Managers and Market Managers – Company car or vehicle stipend included!

  • Regional Sales Managers and Sales Directors – We use the leader in vehicle reimbursement solutions, Motus. This program provides a monthly fixed and variable rate that adheres to IRS guidelines for the business use of personal vehicles.

Please note, eligibility for our full benefits package is based on an average of 30+ hours per week in regular (not temporary) positions.

Want to get to know us better? Click to learn about us and our careers. You can also follow us on LinkedIn, Glassdoor, Instagram, and Facebook.