About Us:
The Quality and Performance Improvement department plays an important role in maintaining high standards of care, creating a culture of continuous improvement leading to optimal patient outcomes. As a dedicated support department, we actively collaborate with both clinical and non-clinical staff to ensure relevant, appropriate data collection, and analysis with the primary goal of improving patient outcomes. Our responsibilities include the organization and coordination of Performance Improvement projects across the organization, providing education on Quality Improvement methodologies, streamline processes, increasing efficiency, and reducing waste. Focusing on data-driven decision-making, our department is committed to ensuring data integrity that involves exploring innovative ways of data utilization, identifying trends in processes, and improving systems to make working with data more efficient. The department exemplifies high standards, collaboration, education, and process improvement to support a culture of inquiry, ensuring the development of Best Practice.
Job Summary:
With a focus on patients with a broad range of complex cardiac conditions across the continuum of care, assists in the development, implementation, and evaluation of the overall quality and patient safety program. This position is accountable for: 1) supporting the organization's performance improvement process; 2) providing stewardship for the medical staff, nursing and other clinical professional peer review processes; and 3) identifying performance trends, as well as prioritizing and recommending improvements. Investigates specific areas of concern as identified by leadership.In collaboration with Quality and Heart Center program leadership, provides consultation and assistance to medical, administrative, and other staff regarding peer review, performance improvement, patient safety and other quality-of-care issues. The Quality Coordinator translates clinical and operational data into actionable information; supports the monitoring and evaluation of quality, safety and patient experience outcomes; and participates in initiatives designed to improve care and services provided to patients and families. The incumbent identifies performance trends, formulates conclusions, and develops recommendations to support continuous improvement efforts within the Heart Center and across the organization.
Qualifications:
Education
- Associates Degree related field (required)
- Bachelors Degree (preferred)
Licenses and Certifications
- RN - Registered Nurse License - CA-BRN - California Board of Registered Nursing (required)
- CPHQ - Certified Professional in Healthcare Quality - NAHQ - National Association for Healthcare Quality (preferred) Or
- CPPS - Certified Professional in Patient Safety - CBPPS - Certification Board for Professionals in Patient Safety (preferred)
Work Experience
- Minimum four (4) years progressively responsible experience (required)
- Minimum five (5) years related field (required)
- Minimum four (4) years recent experience or knowledge of healthcare regulations including TJC, Title XXII and other regulatory standards. (required)
Skills and Abilities
- Computer Skills Demonstrated progressive computer and presentation skills.
- Performance improvement and quality management experience are a plus.
- Demonstrated excellent written and verbal communication skills.
- High level clinical problem-solving and critical thinking skills are a must.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation Range:
$57.29 - $81.72Workshift:
Day (United States of America)Position Exempt:
YesFTE %:
100Scheduled Weekly Hours:
40Daily Hours:
8Have Questions?
Call Recruitment Services at 559-353-7071 or email us at [email protected]
Disclaimer: Final compensation will be dependent upon skills and experience.
Skills Required
- Associate Degree in related field
- Bachelor's Degree
- Registered Nurse (RN) License - CA-BRN
- CPHQ - Certified Professional in Healthcare Quality
- CPPS - Certified Professional in Patient Safety
- Minimum four (4) years progressively responsible experience
- Minimum five (5) years related field experience
- Minimum four (4) years recent experience or knowledge of healthcare regulations (TJC, Title XXII, other regulatory standards)
- Demonstrated computer and presentation skills
- Performance improvement and quality management experience
- Excellent written and verbal communication skills
- High level clinical problem-solving and critical thinking skills
What We Do
Valley Children's Healthcare is a nationally recognized, independent, nonprofit pediatric healthcare network providing comprehensive specialty and primary care services exclusively for children in Central California, from before birth to young adulthood. The system includes a 358-bed freestanding children's hospital and a vast network of partner hospitals, specialty care centers, and satellite practices, serving more than 1.3 million children in its referral region.
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