The Role
Partner with regional operations and Project Delivery to embed quality management principles, lead ISO 9001 and QMS initiatives, conduct audits and trend investigations, present quality performance reports, and drive continuous improvement across Victoria and Tasmania.
Summary Generated by Built In
At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.
That’s why we pledge to support and empower our people to make a positive impact when working hand in hand with our business to drive change. We'll empower you with the right technology and training as you bring ideas and projects to life.
Together with your colleagues, clients and partners, you can make an impact that is felt by all. See where your commitment could take you.
Who are we looking for?
We’re looking for a Quality Partner, Victoria and Tasmania to join our Quality team.
The Quality Partner operates within an Enterprise-wide Quality Management team and is responsible for delivering Enterprise Quality Management objectives across the Victorian and Tasmanian eco-region.
Partnering with eco-region operational management and Project Delivery, this role drives the embedment of quality management principles and supports GHD’s journey towards Top Quartile business performance.
Utilising various data sources, the Quality Partner works collaboratively with Project Delivery, Project Management Office and other discipline and operational stakeholders to identify areas for improvement and together building communications and initiatives that assist GHD in achieving its business and improvement objectives.
Key responsibilities:
- Act as a trusted advisor, fostering a culture of quality and continuous improvement throughout the organization. Seek out opportunities to influence discipline and operational leaders, offering guidance and support in implementing quality practices.
- Identify risks and opportunities and collaborate with connected business disciplines and operations to strengthen quality culture and further our ambition to becoming a Top Quartile performance organisation.
- Partner with other disciplines such as project delivery, finance, HSE and client services, to integrate quality management practices across all functions.
- Work closely with the Project Delivery function (e.g. PMO) to enhance understanding and in partnership with PMO and operations, conduct investigations into trends and findings from themed and project audits and recommend solutions for improvement.
- Lead enterprise and regional quality initiatives, working closely with cross-functional teams to drive improvements and achieve quality objectives, promoting a culture of quality excellence and accountability.
- Lead and coordinate local effort to assist the maintenance of GHD’s ISO 9001 certification.
- Present reports on Quality performance and continual improvement at the regional level.
Experience and knowledge required:
- Minimum tertiary qualification with a focus on quality management, risk management, project management, business administration, economics or a related discipline.
- Quality Assurance qualification and knowledge of ISO 9001 Quality Management Systems requirements.
- 5 years of experience in a consulting, engineering or project management environment with proven experience in stakeholder engagement and improving performance.
- Demonstrated experience in designing, implementing, monitoring, and reporting on QMS initiatives including undertaking quality and process reviews and audits.
- Working knowledge of project control procedures, SOPs, and regulations.
- Proven relationship building, coaching, networking, and negotiation skills with an ability to influence.
- Experience in change management with a record of effectively managing the implementation and adherence of procedures.
- Experience in developing and delivery of internal reporting, insights, analysing and monitoring tools.
- High level analytical skills, sound judgement and decisiveness in problem solving.
Interested? Apply now
#LI-MG1
GHD is an equal opportunity employer, and we want everyone to be able to fully participate in our recruitment process. We value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.
GHD embraces a range of flexible work practices to create a work environment focused on well-being, flexibility and productivity where our people can thrive.
Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment.
We bring our people together to create something bigger and solve some of the world's most complex problems. Come and experience the power of commitment and see strategy and ideas come to life when you join GHD.
Let's drive real change.
Our Pledge to You
At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.
At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.
That’s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today.
See where your commitment could take you.
That’s the #PowerOfCommitment
That’s the #PowerOfCommitment
Who we are
GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled individuals, across more than 200 offices spanning five continents.
The Power of Commitment is our brand promise. It’s what makes us different. We are bound to our stated vision and determination to address humanity’s most urgent needs: to make water, energy and urbanisation sustainable for generations to come.
GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled individuals, across more than 200 offices spanning five continents.
The Power of Commitment is our brand promise. It’s what makes us different. We are bound to our stated vision and determination to address humanity’s most urgent needs: to make water, energy and urbanisation sustainable for generations to come.
Skills Required
- Tertiary qualification in quality management, risk management, project management, business administration, economics or related discipline.
- Quality Assurance qualification and knowledge of ISO 9001 Quality Management Systems requirements.
- Minimum 5 years' experience in consulting, engineering or project management environment with stakeholder engagement and performance improvement.
- Experience designing, implementing, monitoring, and reporting on QMS initiatives, including quality and process reviews and audits.
- Working knowledge of project control procedures, SOPs, and regulations.
- Proven relationship building, coaching, networking, and negotiation skills with ability to influence.
- Experience in change management and implementing/adhering to procedures.
- Experience developing and delivering internal reporting, insights, analysis and monitoring tools.
- High-level analytical skills, sound judgement and decisiveness in problem solving.
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The Company
What We Do
GHD recognises and understands the world is constantly changing. We are committed to solving the world’s biggest challenges in the areas of water, energy and urbanisation. We are a global professional services company that leads through engineering, construction and architectural expertise. Our forward-looking, innovative approaches connect and sustain communities around the world. Delivering extraordinary social and economic outcomes, we are focused on building lasting relationships with our partners and clients. Established in 1928, we remain wholly owned by our people. We are 10,000+ diverse and skilled individuals connected by over 200 offices, across five continents – Asia, Australia, Europe, North and South America, and the Pacific region.
