Quality Operations Engineer

Job Description

Victaulic is a global leader in mechanical pipe joining innovations and is the world's leading producer of mechanical pipe joining solutions. The company has 50+ global facilities and 28 branches worldwide with 5,500 employees who speak 43 languages across the globe. With over 4000 global patents, Victaulic solutions are at work in more than 140 countries across diverse business lines including oil and gas, chemical, mining, power generation, water and wastewater treatment, military and marine, as well as commercial building and fire protection. Since the 1950’s Victaulic has been providing ground-breaking fire protection products and system solutions for challenges faced by engineers, contractors, property managers and fire marshals. Victaulic is a leading fire protection manufacturer of innovative fire products and firefighting systems including fire sprinklers, fire extinguishing and fire suppression systems, pipe couplings and fittings, and flow control valves. These products are used in commercial, infrastructure and industrial applications to protect people and property.
Overview
Quality Operations Engineer plays a critical role in strengthening the organization’s quality management system by partnering closely with Facility Quality Engineers/Managers and cross-functional teams. This position focuses on driving effective root cause analysis, implementing corrective and preventive actions, supporting continuous improvement initiatives, and developing clear, compliant procedures that enhance operational performance across multiple fabrication and manufacturing sites.
Key Responsibilities
Root Cause Analysis & Corrective Actions

• Lead and facilitate structured root cause analysis (5 Why, Fishbone, FMEA, etc.) for quality issues across facilities.
• Collaborate with Facility Quality Engineers/Managers to ensure investigations are thorough, data-driven, and completed within required timelines.
•  Develop, validate, and track corrective and preventive actions (CAPA) to ensure sustainable resolution of issues.
• Evaluate the effectiveness of implemented actions and escalate systemic or recurring issues as needed.
  Continuous Improvement
•  Identify opportunities to improve product quality, process capability, and operational efficiency.
• Support or lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Analyze quality data and trends to proactively address potential risks.
• Promote a culture of quality and continuous improvement across all operational sites.
  Procedure & Documentation Development
• Write, revise, and standardize quality procedures, work instructions, and forms to ensure clarity, compliance, and alignment across facilities.
•  Work with facility teams to ensure procedures accurately reflect current practices and regulatory requirements.
• Support training dept on rollout of new or updated procedures to ensure consistent adoption.
  Quality System Support
•  Collaborate with and assist the Global Compliance Manager in maintaining compliance with internal standards and external regulatory requirements (e.g., ISO 9001 or industry-specific standards).
•  Participate in internal audits and support facilities in preparing for external audits.
• Provide guidance and technical support to facility teams on quality tools, documentation, and best practices.
  Qualifications
•  Bachelor’s degree in Engineering, or a related technical field (or equivalent experience).
• Experience in quality engineering, manufacturing quality, or process improvement.
• Strong knowledge of root cause analysis tools and CAPA processes.
•  Experience with continuous improvement methodologies (Lean, Six Sigma certification a plus).
• Excellent technical writing and documentation skills.
•  Strong analytical, communication, and cross-functional collaboration abilities.
  Preferred Attributes
• Ability to influence without authority and build strong working relationships across multiple facilities.
• Comfortable working in a fast-paced environment with shifting priorities.
•  Detail-oriented, organized, and committed to driving sustainable improvements.

Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, gender, color, religion, national origin, age, disability, veteran status, sexual orientation, genetic data, or other legally protected status. (Background checks may be required as part of our pre-employment process).

Victaulic Staffing Partner Communication Policy

All staffing agencies are strictly forbidden from directly contacting any Victaulic employees, except those within the Human Resources/Talent Acquisition team. All communications, inquiries, and candidate submissions must be routed through Victaulic's Human Resources/Talent Acquisition team. Non-compliance with this policy may result in the suspension of partnership, cancellation of the current contract, the imposition of a mandatory probation period before any future business can resume, or a permanent ban on future business. This policy ensures a streamlined and compliant recruitment process.