Quality Manager

Job Summary:

• Manages, designs and executes project(s) of varying complexity and size in assigned functional area. Partners with business stakeholders; collaborates with appropriate colleagues for administrative and logistics support; and utilizes Project Management skills, tools and methods to ensure a successful project completion. Uses data-based methods to ensure quantitative project measurement, reporting and sustainability of project results.

Key Responsibilities:

• Leads multiple projects from assignment or ideation to completion; facilitates project planning sessions with internal stakeholders to determine the scope and objectives of each project; works with business stakeholders to establish quantifiable project goals and deliverables; designs project plan, develops timeline, identifies project milestones and tracks performance against timeline and full completion of deliverables. 
• Utilizes project management skills and Quality tools to identify project issues and/or risks, works with team members and others to resolve them and tracks resolution using data visualization and communication tools. 
• Utilizes Project Management and Data Visualization and Communication tools and methods to monitor and communicate full project status to the project team. Plans and monitors project budget, conducts research and project data analysis; collaborates or leads in the design and development of project plans and timelines. 
• Manages project risk; uses Quality tools to identify areas of ris; works with others on the team and outside the team to identify alternatives or solutions to mitigate or eliminate risk. Documents and shares team lessons learned and project management best practices with other teams; draws on other project team experiences to enhance the success of the current projects and development of Project Management excellence. 
• Maintains project notes, databases, and other records in easiest and most accessible formats (digitally); monitors measures and communicates with Project Sponsor and other stakeholder on status of specific project and assignments using Data Visualization and Communication tools. 
• Identifies and assigns appropriate resources to accomplish various project tasks; guides and coaches team members through the various stages of the project using appropriate tools and methods; provides Project Management coaching and guidance to project team members.

Competencies: 

• Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals. 
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. 
• Customer focus - Building strong customer relationships and delivering customer-centric solutions. 
• Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. 
• Manages conflict - Handling conflict situations effectively, with a minimum of noise. 
• Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. 
• Project Issue and Risk Management - Manages the process to identify, assess and prioritize issues and risks using recommended tools and disciplines. Drives actions to minimize, monitor and control risks and issues and to maximize the most positive outcomes possible. 
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization. 
• Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Drives results - Consistently achieving results, even under tough circumstances. 
• Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. 
• Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards. 
• Project Management - Establishes and maintains the balance of scope, schedule and resources for a temporary effort (a “project”). Ensures results/impact from temporary effort are fully realized as possible. 
• Continuous Improvement Leadership - Proactively and responsively applies system, process and customer centric perspective with structured quality disciplines, tools and methodologies to problem solving and continuous improvement throughout the enterprise, leading efforts to define issues, risks or failures and to create and implement sustainable solutions or improvements. 

Education, Licenses, Certifications: 

• College, university, or equivalent Bachelors degree or experience equivalent is required. Quality Green Belt certified or equivalent. 
  This position may require licensing for compliance with export controls or sanctions regulations. 

Experience: 

• Minimum 3+ years relevant work experience required. Project or team leadership experience preferred.

Quality Management System  & industry standard - master quality system (ISO, TS,AIAG)