Quality Manager

Posted 3 Days Ago
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Baytown, TX, USA
In-Office
Senior level
Manufacturing
We deliver an unbeatable combination of quality, price, and service through hard work and innovation to our customers.
The Role
Lead plant quality and food safety programs, coordinate HACCP/SQF and third-party audits, analyze quality data and customer complaints, manage QA staff and lab testing, and support R&D and product launch activities to ensure compliance with company and regulatory standards.
Summary Generated by Built In

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:   

  • Work in an entrepreneurial and dynamic environment with a chance to make an impact.   
  • Develop lasting relationships with great people.   
  • Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Quality Manager

Administers policies and programs ensuring that organizational products and processes meet established quality standards. Implement quality standards, ensures and executes compliance on every stage of the process.

Essential Functions

  • Lead the facility in all Food Safety, Packaging Quality and Product Quality related activities.
  • Serve as the primary plant liaison within the facility for all Company Quality Assurance Initiatives, Niagara Corporate Quality and Third Party Audits
  • Trend analytical data and develop initiatives to improve plant performance against Niagara quality measures and ensure plant compliance with company and regulatory standards
  • Track,  analyze, and lead root cause analysis for all quality and customer complaint issues within the plant
  • Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities within the plant
  • Monitor the microbiological program; collect and conduct microbiological analysis of product and process samples when necessary
  • Perform water testing equipment evaluations and calibrations
  • Conduct regular reviews of the facility’s Pre-requisite Programs, GMP Compliance and Sanitation Compliance
  • Serve as the facility Food Safety Program Coordinator, HACCP Coordinator and SQF Practitioner
  • Manage budgeting, purchasing and inventory of QA operating supplies such as filters, chemicals and lab supplies
  • Monitor the performance and competencies of plant QA staff and provide leadership, coaching, discipline and development as needed
  • Assist the Research & Development team with formulation adjustments, product evaluations, and product launch activities
  • Maintain a safe work environment and support all plant safety programs
  • Assist with weekend and holiday coverage as needed
  • Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

  • Minimum Qualifications:
    • 6 Years  – Experience in Field or similar manufacturing environment
    • 6 Years  – Experience in Position
    • 4 Years  – Experience managing people/projects

                *experience may include a combination of work experience and education

  • Computer literate with proficiency in, but not limited to: Microsoft Office Applications, Visio, Oracle Business Systems, Infinity QS, etc
  • Detail-Oriented with Excellent Oral and Written Communication Skills
  • Knowledge of water chemistry, microbiological analysis methods, chemical analysis methods, laboratory systems and beverage sanitation practices
  • Demonstrated ability to use data for creative problem solving, experience using statistical software packages
  • Preferred Qualifications:
    • 10+ Years– Experience in Field or similar manufacturing environment
    • 10+ Years – Experience working in Position          
    • 6 Years – Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

  • Lead Like an Owner
    • Manages a safe working environment, accurately documents safety related training, and effectively communicates safety incidents
    • Provides strategic input and oversight to departmental projects
    • Makes data driven decisions and develops sustainable solutions
    • Skilled in reducing costs and managing timelines while prioritizing long run impact over short term wins
    • Makes decisions by putting overall company success first before department/individual success
    • Leads/facilitates discussions to get positive outcomes for the customer
    • Makes strategic decisions which prioritize the needs of the customer over departmental/individual goals
  • InnovACT
    • Continuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce waste
    • Creates, monitors, and responds to departmental performance metrics to drive continuous improvement
    • Communicates a clear vision, organizes resources effectively, and adjusts the strategy as needed when managing change
  • Find a Way
    • Demonstrates ability to think analytically and synthesize complex information
    • Effectively delegates technical tasks to subordinates
    • Works effectively with departments, vendors, and customers to achieve organizational success
    • Identifies opportunities for collaboration in strategic ways
  • Empowered to be Great
    • Makes hiring decisions primarily based on culture fit and attitude, and secondarily based on technical expertise
    • Engages in long term talent planning
    • Provides opportunities for the development of all direct reports
    • Understands, identifies, and addresses conflict within own team and between teams

Education

  • Minimum Required: 
    • Bachelor's Degree in Food Science/Technology, Chemistry, Microbiology, Engineering or other related field
  • Preferred: 
    • Master's Degree in Food Science/Technology, Chemistry, Microbiology, Engineering or other related field

Certification/License:

  • Required:            N/A
  • Preferred:           HACCP Certification

Foreign Language

  • Required:            None Required
  • Preferred:           None Required

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:

Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.

  • Paid Time Off for holidays, sick time, and vacation time
  • Paid parental and caregiver leaves
  • Medical, including virtual care options
  • Dental
  • Vision
  • 401(k) with company match
  • Health Savings Account with company match
  • Flexible Spending Accounts
  • Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
  • Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
  • Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
  • Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. 
  • Tuition reimbursement, college savings plan and scholarship opportunities
  • And more!

https://careers.niagarawater.com/us/en/benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Skills Required

  • 6 years experience in field or similar manufacturing environment
  • 6 years experience in position
  • 4 years experience managing people/projects
  • Proficiency with Microsoft Office applications
  • Proficiency with Visio
  • Proficiency with Oracle Business Systems
  • Proficiency with Infinity QS
  • Detail-oriented with excellent oral and written communication skills
  • Knowledge of water chemistry, microbiological and chemical analysis methods, laboratory systems, and beverage sanitation practices
  • Experience using statistical software packages and using data for creative problem solving
  • Bachelor's degree in Food Science/Technology, Chemistry, Microbiology, Engineering or related field
  • Master's degree in Food Science/Technology, Chemistry, Microbiology, Engineering or related field
  • HACCP Certification
  • 10+ years experience in field or similar manufacturing environment
  • 10+ years experience working in position
  • 6 years experience managing people/projects

Niagara Bottling Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Niagara Bottling and has not been reviewed or approved by Niagara Bottling.

  • Parental & Family Support Family-focused benefits include $10,000 adoption assistance, $10,000 surrogacy reimbursement, enhanced fertility coverage with IVF, paid parental leave, and Milk Stork support for nursing parents. Caregiver leave and family-building resources are highlighted to support employees and their households.
  • Healthcare Strength Comprehensive medical, dental, and vision coverage is offered alongside life and disability insurance, with mental health access through 12 Lyra counseling sessions for employees and household members. Wellness resources and multiple plan options are designed to support a range of needs.
  • Leave & Time Off Breadth Paid time off spans holidays, sick days, vacation time, bereavement, and paid volunteer time, with an unlimited vacation policy referenced for certain roles. PTO accrual and rollover structures provide additional flexibility depending on tenure and plan.

Niagara Bottling Insights

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The Company
HQ: Diamond Bar, CA
7,500 Employees
Year Founded: 1963

What We Do

Niagara Bottling is a leading beverage manufacturer in the U.S., supplying some of the largest brands and stores throughout the country. We are committed to producing high-quality beverages, including bottled water, sparkling water, teas, sports drinks, non-dairy milk products, and more, while reducing our impact on the environment. Niagara began as a family business in 1963 offering five-gallon containers for home and office delivery. In the early 1990s, we expanded into single-serve private label bottled water for grocery, club, convenience and wholesale customers. Today, we remain a family business, providing our customers with an unbeatable combination of quality, price and service.

Why Work With Us

Niagara’s stability and growth provide security and opportunity. Team Member relationships drive success, impact innovation, and shape the future. We appreciate everyone’s unique experiences and are fulfilled by challenging work, a supportive team, and leaders who value us.

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