Job Description:
Quality Manager
Covering a patch of 7 nursing homes in West London, West Sussex & Kent
Permanent
Full Time – 40 hours per week
£Competitive salary + Eligibility for 10% Manager Bonus + Company Car Excellent benefits including up to 12% employer pension contributions, Health Insurance & 7x salary life assurance
Do you want to work in a rewarding environment where you can truly make a difference each and every day?
Do you want to work in a fast-paced team environment where no day is the same?
What’s in it for you? The benefits include;
Job satisfaction! Being able to make a difference to our residents and their families lives each and every day
Pension match contribution up to 6% employee and 12% employer
Life assurance (7 x salary)
Individual private medical insurance
33 days annual leave (inclusive of statutory bank holidays)
Comprehensive induction, on-going training and development to support your career prospects
Discounted gym membership, free flu vaccine and discounts on Bupa dental care.
About the role
You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region.
Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people.
You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management.
Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team.
You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen.
What are we looking for:
Previous experience of performing successfully in a Home Manager or Quality role.
Strong clinical knowledge base with an active NMC Pin number
Experienced in leading audits (internal & external), creating action plans
Adaptability and able to work across a number of different care homes with differing requirements.
Experienced in coaching and supporting teams around clinical concerns such as Analysing of data for trends/themes.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
Care Home - ManagementLocations:
Clare House (Uxbridge), Manor Court, Middlesex Manor, Red Court, Staplehurst Manor, The Goldbridge, Warren LodgeSkills Required
- Previous experience in a Home Manager or Quality role
- Strong clinical knowledge base with an active NMC Pin number
- Experience in leading internal and external audits
- Ability to work across different care homes
- Experience in coaching teams on clinical concerns
Bupa Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bupa and has not been reviewed or approved by Bupa.
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Healthcare Strength — Health cover via the UK Health Trust, day‑one medical support for frontline roles, and dedicated women’s health initiatives indicate a robust, health‑centric package. Access to digital GP, nurse lines, and options such as dental and health cash plans further reinforce medical and preventive care breadth.
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Wellbeing & Lifestyle Benefits — Wellbeing programs span mental, physical, emotional, and financial support, with offerings like EAP access, gym discounts, and health assessments. Flexible work and wellbeing programs highlighted in some regions add to lifestyle value.
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Parental & Family Support — Policies include enhanced parental leave in certain UK business units and a family mental‑health support line. Options to extend medical coverage to dependants and family‑oriented allowances strengthen support beyond the individual.
Bupa Insights
What We Do
Bupa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India. For more information, visit www.bupa.com
