Quality Manager

• SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

• Develop and implement appropriate Quality management strategies and plans, including resources, systems, timescales, etc, that support and contribute to the Company’s strategic aims.
• Review, develop and implement Quality standards, policies and systems within DRC operations, promoting high levels of customer service and a culture of continuous improvement.
• Responsible for overseeing the process of obtaining and maintaining key accreditations with external bodies e.g. SANAS, ISO
• Control of activities of elaboration, modification, coding, review and approval of quality documentation;
• Ensure proper and effective distribution of system documentation;
• Ensure implementation of the QMS procedures;
• Keep update Matrix control document records;
• Manage the process of internal audits;
• Do the follow-up of the recommendations made to the areas audited to verify their implementation;
• Develop a quarterly quality report;
• Lead the process of continual improvement by influencing the action of the entire group to reach the desired goals;
• And others tasks related to this position.

• Bachelor’s degree in industrial chemistry or similar disciplines
• Relevant Professional qualification e.g. Diploma in Quality Management, would be advantageous
• Computer literate mainly excel, word and power point
• Fluent in spoken and written French and English

• Minimum 5 years experience in similar position or proven record as senior inspector.
• Show leadership skills
• Knowledge’s of Quality audit methods, standards and procedures

Essential

• Effective interpersonal skills; able to develop good working relationships with people at all levels;
• Working knowledge of relevant QHSE standards (ISO 9001, 17025, 14001, OHSAS 18001, etc) and prevailing legislation;
• Able to work under own initiative and with a high degree of autonomy;
• Able to communicate in French and english
• Abilty to assert influence and expertise when appropriate;
• Willingness to learn and adapt to change – committed to continuous personal and professional development;
• Must be IT literate i.e. competent in the use of MS Office, LIMS applications and preferable experience of using large and complex databases;

Able to support and mentor less experienced colleagues and to coach/advise as required.