The Role
The Quality Manager oversees the quality management system in Geochem laboratories, implementing strategies, ensuring compliance with ISO standards, training staff, and managing quality-related complaints.
Summary Generated by Built In
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
Job DescriptionThe incumbent is responsible to lead, plan, organize and execute the quality management system in the Geochem laboratories in the short and medium term.
- Implement the quality control strategy for Analytical Services laboratory divisions in line with overall corporate strategy.
- Assist QHSE Manager in strategic accreditation processes.
- Assist line management with the implementation of ISO 17025.
- Evaluate improvement systems.
- Assist laboratories with corrective and remedial actions and complaints.
- Assume overall management/accountability and responsibility in ensuring that all remedial actions/complaints/IR findings are closed out within agreed timeframes.
- Provide training on quality and technical related matters.
- Create quality awareness at all staff levels.
- Assist with management reviews.
- Tailor procedures and processes for reliability and maintainability.
- Evaluation of Proficiency Tests.
- Responsible for all SANAS matters relating to the accreditation / compliance of the organization (as per responsibilities for Nominated Rep SANAS document R-03).
- Adhere to all quality and safety requirements of the SGS management system.
- Perform any other reasonable tasks as assigned by direct line manager.
Education
- Applicable Post-Graduate degree or diploma
- Quality Control and/or Quality Assurance qualification
- Working knowledge of ISO17025
- Knowledge of work processing packages, MS Word, Excel and Abode Writer
- Code 8 driver’s license
Experience
- Minimum 5 years of experience in an administrative position / reporting
- Minimum of 5 years in the field of Analytical Services
- Solid Management/Senior Supervisory experience
- Fully acquainted with LIMS (CCLAS) system
- Full knowledge of Laboratory Quality Management System (ISO17025)
- Full knowledge of internal auditing
- Good co-ordination and management skills
- Outstanding attention to detail
Additional Information
Required Skills:
- Integrity
- Attention to detail
- Punctuality
- Good interpersonal skills
- Must be flexible and willing to work shifts and overtime when necessary
- Full knowledge and experience of Sample preparation and Fire Assay procedures
- Basic knowledge of entering data on the SLIMS
- Speak, write and understand English
Skills Required
- Applicable Post-Graduate degree or diploma
- Quality Control and/or Quality Assurance qualification
- Minimum 5 years of experience in an administrative position
- Minimum of 5 years in the field of Analytical Services
- Solid Management/Senior Supervisory experience
- Fully acquainted with LIMS system (CCLAS)
- Full knowledge of Laboratory Quality Management System (ISO17025)
- Good co-ordination and management skills
- Outstanding attention to detail
SGS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.
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Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
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Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
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Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.
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The Company
What We Do
SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.
