Quality Control/Safety Manager

Schedule: Mon-Fri 11am-8pm (subject to change)

Compensation: $79,000 Annually

ESSENTIAL FUNCTIONS
To successfully execute this role, an individual must be capable of satisfactorily fulfilling each essential duty. Reasonable accommodations may be provided to assist qualified individuals with disabilities in performing the essential functions.

Essential Functions Statement(s)

Quality/Safety Responsibilities

• Oversees facility quality control and safety programs to ensure compliance with company standards, customer requirements, and OSHA/government regulations.

• Conducts quality inspections, safety audits, and compliance reviews to maintain operational and regulatory standards.

• Monitors and drives quality and safety KPI performance, including error rates, defect trends, audit scores, and incident metrics.

• Investigates product defects, operational errors, and workplace incidents to determine root cause and implement corrective actions.

• Leads initiatives to improve quality performance, operational processes, and team member efficiency.

• Ensures compliance with site process matrices, Standard Operating Procedures (SOPs), and SHARP (Ship, Handle and Receive Properly) processes, including annual certification.

• Coordinates Safety Committee meetings and promotes a proactive safety culture throughout the facility.

• Partners with site leadership to identify operational risks and implement corrective and preventative safety measures.

• Develops and coordinates safety training and workforce development programs.

• Collaborates with regional sites to share best practices and support continuous improvement initiatives.

• Ensures team members have the tools, resources, and updated documentation necessary to perform their duties effectively.

• Participates in trial testing, performance reporting, workshop action plans, and other continuous improvement projects.

• Maintains reliable attendance and performs all duties in accordance with company safety and security standards.

• Performs additional duties as assigned by management.

POSITION QUALIFICATIONS

Competency Statement(s)

· Attendance - Ability to work required schedule and arrive at work on time. Ability and willingness to work the voluntary/mandatory overtime that is required during the busy season. Ability to work all shifts – days, nights, weekends, and holidays.

· Communication - Ability to effectively communicate in writing and verbally in a courteous

and professional manner with others. Ability to understand and follow verbal and written instruction. Ability to select and use appropriate communication methods.

· Mathematics- Ability to perform basic math (addition, subtraction, multiplication and division) in all units of measure using whole numbers, fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

· Language – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, Team Members and management.

· Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

· Relationship Building - Ability to establish and maintain effective working relationships with customers, co-workers and management.

· Productivity - Ability to maintain a level of production that meets or exceeds the established guidelines. Ability to work independently without interruptions.

· Paperwork - Completion - Ability to complete necessary paperwork neatly and accurately and according to established guidelines.

· Paperwork - Verification - Ability to verify paperwork necessary to ensure customer is receiving correct product. Ability to inspect condition of product received and product going out to ensure quality.

· Organized – Ability to follow a systematic method of performing a task.

· Planning/Organizing – Ability to prioritizes and plans work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans.

· Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

· Accountability - Ability to accept responsibility and account for his/her actions.

· Accuracy - Ability to perform work accurately and thoroughly. Looks for ways to improve and promote quality.

· Adaptability - Ability to adapt to change in the workplace.; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

· Autonomy - Ability to work independently with minimal supervision.

· Personal Appearance – Dresses appropriately for position; keeps self well groomed. Adheres to facility dress code and hygiene requirements.

· Safety Awareness - Ability to identify and correct conditions that affect Team Member safety.

SKILLS & ABILITIES

· Education: High School Graduate or General Education Degree (GED) preferred.

· Experience: Three (3) years related experience in warehouse or manufacturing environment.

· Computer Skills: Intermediate computer or tablet skills.

Qualifications Skills Preferred Warehouse Intermediate Behaviors Preferred Thought Provoking: Capable of making others think deeply on a subject Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Leader: Inspires teammates to follow them Education Preferred High School or better. Experience Preferred Three (3) years related experience in warehouse or manufacturing environment. Equal Opportunity Employer
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