Quality Manager

About Us:

At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence.

Position Overview:
We are seeking an experienced Quality Manager to lead and oversee Quality and Food Safety operations within the warehouse. This role ensures compliance with regulatory, customer, and company standards while managing a team of hourly employees. As the site expert, the Quality Manager is responsible for implementing and maintaining the Quality Management System (QMS), driving continuous improvement, and fostering a culture of excellence in quality and food safety.

Work Location: Onsite, Austell, GA

Work Schedule: 1st shift Monday-Friday

Work Travel: 0%

Key Responsibilities

Quality Management System (QMS): Implement, manage, and review the QMS to meet regulatory, customer, and company requirements. Ensure ongoing suitability and drive system improvements.

Audits and Compliance: Act as the authority for internal and external audits, ensuring compliance with industry standards (e.g., BRC, SQF, FSSC 22000). Obtain and maintain applicable certifications.

Leadership & Oversight: Manage Quality Assurance and Sanitation teams, overseeing daily operations, training, and adherence to policies. Ensure effective safety, environmental, and pest control programs.

Customer Collaboration: Serve as the primary point of contact for customer quality resources, addressing requirements and resolving quality issues promptly.

Corrective Actions: Oversee the CAPA (Corrective and Preventive Action) program to ensure timely resolution of nonconformance issues and verify effectiveness of implemented solutions.

Training & Development: Conduct facility-wide quality and food safety training. Ensure team readiness to meet regulatory and customer expectations.

Documentation & Reporting: Prepare reports on quality compliance, system performance, and improvement opportunities. Maintain site-specific documentation for audits and regulatory purposes.

Continuous Improvement: Identify and implement process enhancements to drive quality, efficiency, and compliance.

Why Join Us?

• Innovative Environment: Work in a forward-thinking company that values creativity and continuous improvement.
• Career Growth: Opportunities for professional development and career advancement within a growing organization.
• Inclusive Culture: Be part of a diverse team that values respect, collaboration, and inclusivity.
• Competitive Compensation: Attractive annual salary of $80,000-$90,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more.

This position is not eligible for immigration sponsorship

Minimum Requirements:

• Bachelor’s degree in a related field or equivalent experience
• 5+ years of experience in contract packaging, warehousing, or manufacturing.
• Strong knowledge of HACCP, FSMA, PCQI, GFSI (e.g., BRC, SQF, FSSC 22000), and AIB standards.
• Proficiency in food safety principles and quality management practices.
• Excellent leadership, organizational, and communication skills, with a proven ability to manage deadlines effectively.
• Strong analytical and problem-solving capabilities with proficiency in relevant software tools.

Preferred Qualifications:

• 3PL industry experience is strongly preferred.
• Bachelor’s degree preferred.
• Food grade warehousing experience.
• Proficiency or willingness to learn computer-based tools, including spreadsheets and statistical quality control systems.

This position is not eligible for immigration sponsorship.