Quality Manager

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards (“PCBs”). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.

Additional information can be found at www.ttm.com

Job DescriptionThe Quality Manager position is responsible for managing all functions of the quality system and quality processes at the Salem facility. The Quality Manager is responsible for the supervision of Quality Control Inspection and Quality Assurance staff to ensure that the dimensional, material and visual characteristics of the product’s design, as documented on customer’s drawing, specifications, and quality standards are consistently met. The Quality Manager is responsible for ensuring that only products of acceptable quality are shipped to the customer.

Duties and Responsibilities:

• Supervises quality staff through effective selection, training and evaluation of Quality staff members
• Enforces departmental policies and procedures and ensures they are consistently followed
• Schedules and assigns work within the department to regulate workflow and meet required schedules
• Responsible for the external Calibration program and ensuring all equipment is compliant and functional
• Responsible for the Quality Management System and all policies and procedures that support the QMS including internal and external audit programs
• Key member of the Continuous Improvement steering committee helping to manage and guide the CI program
• Thorough knowledge of ISO9001:2000 and AS9100A. Active member of the QMS and EHS internal audit team
• Establish and coordinate requirements for the quality information systems and reports to include cost of quality, defects, supplier quality reliability, customer complaints, first pass yield rates, and others as appropriate; ensure that the information is consistent and valid, and is used to drive quality improvements
• Assist in identifying quality training needs relative to technical skill levels and trends in quality measurements, and establish programs to meet these and other training needs of the organization
• Conduct regular visits to major customers to review TTM quality performance, present failure analysis, and communicate root cause corrective actions. Develop and follow-up on corrective actions, communicating and working with the Operations Management Team, Engineering, Program Office and the customer where appropriate. Track customer quality problems to complete resolution

Essential Knowledge and Skills:

• Extensive experience and knowledge with ISO 9000, ISO 14000, and AS9100
• In depth knowledge of quality systems, policies and procedures and the ability to apply that knowledge towards the interpretation of customer requirements
• In depth experience working with defense industry quality requirements (i.e., DFARs, FAI, AS9100, ISO9001, DPA)
• Proven analytical and problem solving skills, including statistical data analysis and interpretation, as well as the ability to develop, implement, and drive improvement plans and project teams to successful completion
• Intermediate to expert level knowledge with Lean Manufacturing concepts and components including 5S, Standard Work, Problem Solving, and Poke-Yoke
• Capable of developing and executing effective plans; identifying obstacles and countermeasures as well as communicating effectively to achieve individual and group goals
• Able to juggle multiple tasks and make quality decisions without negative impact on others
• Excellent computer skills, specifically Excel and PowerPoint
• Strong background in the use and understanding of key manufacturing performance metrics.
• Strong communication, planning, organizational and leadership skills
• Ability to work effectively with all levels of the organization
• Due to ITAR requirements, applicants must be a U.S. Citizen or a Permanent Resident

Education and Experience:

Education: Bachelor of Science degree in Quality/Engineering field

Experience: 6+ years of experience working in a hi-tech manufacturing, engineering, or related field.

6+ years of experience in a supervisory role.

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Compensation and Benefits:

TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.

Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that my be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations.

Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.