Quality Manager

Come Be Part of a Mission that Matters!

Oversees the development and optimization of quality systems, tools, data, and processes on an ongoing basis that ensures compliance with established standard operating procedures and regulatory agency guidelines. Leads the compilation, analysis and reporting of metrics, including identification of trends and/or root cause(s) to help develop new initiatives and process improvements. Manages internal inspection readiness program, providing support at all regulatory inspections and corporate audits, tracking internal/external audit commitments and driving on time closure, evaluation of new requirements and emerging regulations and oversight for trending of quality compliance metrics. Incumbents in this job family are typically responsible for directing and guiding the work of teams and/or individuals. Typically incumbents would be responsible for performance reviews, pay reviews, and may have hire/fire decision making authority. In limited instances, incumbents in this management job level category may also be responsible for a functional area and not have people reporting to them. There are different levels available that provide clarity on contribution expectations based on knowledge, application, problem solving, impact, collaboration, and supervision.

Skills and Competencies:

Cultural Savvy: Demonstrates and lives One Neogen Pillars of Trust; Openness, Honesty, Respect, Credibility and Service through all actions, behaviors, and communication. Consistently embodies Pillars and fosters a culture and environment of trust.

Communication: Clearly conveys information and ideas through a variety of media. Varies message based on audience. Actively listens to all team, peer and leadership while fostering collaboration.

Leading Others: Delegates tasks appropriately to enhance individual and team effectiveness. Leverages team members unique differences to drive performance and plan for the future.

Decision Making and Problem Solving: Sees opportunities for innovative problem solving. Generates unique, workable, and useful solutions to difficult problems. Ensures team has information and tools necessary to make decisions.

Driving Performance: Drives performance within team. Utilizes time and resources effectively. Creates accountability for Objectives and Key Results (OKRs), seeks innovative solutions and sets priority standards. 

Organizational Strategy: Is the expert in their function and uses understanding of the organization to help drive performance. Stays abreast of industry and market trends. Translates information effectively to team and aligns team goals to organizational goals.

Language Skills: Ability to read and interpret documents such as safety rules, work instructions, Standard Operating Procedures and other procedural documents in English. The person must be able to read computer screens in English. Ability to write routine reports and correspondence and to speak effectively in front of team members and in front of other general group meetings.

Mathematical Skills: Ability to perform routine, college level mathematical operations, including statistical functions.

Computer Skills: To perform this job successfully, an individual must have a solid knowledge of computers and OS systems as well as the ability to effectively communicate electronically.  Knowledge and experience with Microsoft Office Suite and Power Point is also required.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

A minimum of a Bachelor’s degree or higher in microbiology, 5 years related experience and 3 years of managerial experience

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes/airborne particles/odors/microbiological hazards. The noise level in the work environment is usually moderate to quiet. This position is subject to daily use of computers/monitors and 10% travel which consists of visiting other buildings on the Lansing campus and 2-week intensive Petrifilm quality control training program in the Oakdale, MN facility

WHO IS NEOGEN:

From farm to fork, we offer solutions to enhance the quality, quantity and safety of the global food supply. Our food safety diagnostics are used within farming operations to the production facilities of most of the world’s best-known food companies. Neogen’s solutions are critical to the health and well-being of our customers’ operations – and in turn their consumers. What we do matters!

Neogen’s culture combines stability with a deep believe in providing professional and personal growth. Our Pillars of Trust – the principles which guide our everyday decision—making, include Openness, Honesty, Credibility, Respect, and Service. It’s the belief in these characteristics that provide a consistent, happy and healthy work environment for our employees.