Quality Manager

Posted 8 Days Ago
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Mooresville, NC, USA
In-Office
Senior level
Aerospace • Defense • Manufacturing
The Role
Leads the quality assurance system for composite manufacturing, including quality documentation, audits, calibration, nonconformance and corrective actions, inspection, metrology, process compliance, and continuous improvement. The role supervises and develops quality staff, trains production and engineering teams, communicates quality issues to customers and vendors, and ensures compliance with AS9100, ISO 9001, and ITAR requirements.
Summary Generated by Built In

Why Composite Factory?

Originally established as Fibreworks Composites in 2009 by Guenther Steiner and Joe Hofmann, we grew to become the largest privately-owned composite manufacturer in the U.S. In 2019, we launched Composite Factory, an AS9100 / ISO-certified sister company serving the Aerospace, Aero Structures, Aviation, Defense, and Medical industries—sectors that demand the highest levels of traceability, certification, and quality. Now fully operating under the Composite Factory name, we have united our teams, experience, and capabilities under one brand.

Rooted in motorsports, we are fully vertically integrated, bringing engineering, machining, tool-making, and production under one roof to deliver advanced Composite Structures with speed, precision, and unmatched quality. Join a team pushing the boundaries of advanced composites and building the future of the industry!

Position Overview:

The Quality Manager will lead Fibreworks Composites to take the next step in quality by developing a more structured and standardized environment. Ensure all parts manufactured within Fibreworks Composites or its sub-contractors meet the fit, form, and function criteria set by the customers and/or engineering standards.

Key Responsibilities:

  • Responsible for all functions of the Quality Assurance System
  • Quality Manual development and upkeep
  • Develop, as needed, work instructions, procedures, process maps, working forms, etc., to support the Quality System and bring it into full compliance with ISO 9001 and ASQ 9001 Standard requirements
  • Collaborate with engineering to define QA standards
  • Performing calibrations and developing calibration schedule
  • Non-conformance and corrective actions
  • Internal and external audits to prove system effectiveness
  • Continual department improvement plan
  • Full compliance of all required internal ERP/MRP processes daily
  • Ensure part quality standards are met at all stages of manufacturing according to specifications on internal and/or external engineering drawings
  • Inspect parts using PCMM and other standard metrology equipment for weights and measures (calipers, micrometers, depth gauge, gauge pins, Romer arm, etc.) keeping detailed records (weights, checklists, reports, etc.) in an organized and standard fashion
  • Educate production and engineering teams on quality control issues to improve overall production quality
  • Provide clear and timely communication to customers, vendors, and staff when discussing quality issues such as reporting findings on inspection reports, determining capability, understanding design intent, concessions, non-conformance, etc.
  • Train and develop and mentor skills of quality control team
  • Create, maintain, and execute a plan for professional development for continuous improvement both personally, professionally, and for the department
  • Supervision of Quality Department support staff
  • Must adhere to health and safety procedures, and all workplace policies
  • Perform all other duties as assigned.

What You Will Bring to the Team:

  • Bachelor’s degree in Quality Assurance or Engineering required. 
  • Must have a minimum of five (5) years of Composite industry experience
  • AS9100 Auditing Qualification desirable
  • AS9100 ISO Certification 
  • Thorough knowledge of composite materials related manufacturing equipment and processes a plus
  • Must have excellent written and verbal communication skills
  • Must be well organized and have the ability to multitask
  • Attention to detail and good documentation practices
  • Self-starter, results-oriented individual with ability to organize and analyze data
  • Proficient with MS Office products and ERP systems
  • Knowledge of basic math and computer skills are important because measuring, calibrating, and calculating specifications are major parts of quality control testing
  • Must be a US Citizen or Permanent Resident in compliance with ITAR regulations.

Our Investment in You:

  • Comprehensive medical, dental, vision, and life insurance benefits.
  • 401(k) matching after 6 months tenure
  • Paid time off (PTO) for vacation and sick days
  • Employee referral program 
  • Shift differential for 2nd shift employees 
  • Potential to earn quarterly discretionary bonuses based on company performance
  • Discounts on select services/products
  • Climate-controlled work environment

Hours of Operation:

7:00 am – 4:00 pm; Monday through Friday, with occasional weekends, overtime, and holidays as scheduled by leadership. This position is required to work on-site during scheduled business hours. Any exceptions for remote or work-from-home arrangements must be reviewed and approved in advance by the employee’s manager.

Work Environment & Physical Requirements:

Depending on the position and assigned duties, working conditions and physical requirements may include, but are not limited to:

  • Prolonged periods of standing, walking, or sitting
  • Climbing, balancing, bending, reaching, handling, stooping, kneeling, crouching, pushing, or pulling
  • Lifting, carrying, pushing, or moving materials, products, tools, or equipment
  • Using computers, machinery, material-handling equipment, hand tools, power tools, or other job-related equipment
  • Performing work that requires hand-eye coordination, manual dexterity, and the handling of small parts or components
  • Working around moving mechanical equipment and in areas with varying noise levels, temperatures, fumes, airborne particles, dust, chemicals, or other manufacturing-related conditions
  • Wearing required personal protective equipment, which may include safety glasses, hearing protection, gloves, protective footwear, respirators, or other designated PPE
  • Using close, distance, peripheral, and depth vision, color recognition, and the ability to adjust focus when required by the position

The specific work environment and physical requirements will depend on the essential functions of the position. Employees must be able to perform the essential functions of the job, with or without reasonable accommodation. 

Equal Employment Opportunity: Composite Factory is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.

Skills Required

  • Bachelor's degree in Quality Assurance or Engineering
  • Minimum five years of composite industry experience
  • AS9100 ISO certification
  • AS9100 auditing qualification
  • Knowledge of composite materials manufacturing equipment and processes
  • Excellent written and verbal communication skills
  • Strong organization, multitasking, documentation, and attention-to-detail skills
  • Ability to organize and analyze data; self-starter and results-oriented
  • Proficiency with Microsoft Office products and ERP systems
  • Basic math and computer skills for measurement, calibration, and specification calculations
  • Must be a U.S. citizen or permanent resident to comply with ITAR regulations
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The Company
HQ: Mooresville, NC
30 Employees
Year Founded: 2019

What We Do

Composite Factory is an AS9100- and ISO-certified advanced-composites manufacturer serving aerospace, aero-structures, aviation, defense, medical, motorsports, and OEM markets. It offers custom composite design, engineering, machining, tooling, prototyping, and manufacturing, bringing engineering and production capabilities together under one roof. Its engineering-led process supports quality-controlled parts and complex assemblies, from design and development through production, for customers with demanding specifications, traceability, and certification needs.

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