Quality Manager

PTC is a leading manufacturer and marketer of welded and cold drawn mechanical steel tubing and tubular shapes, plated bar and tubing, and fabricated parts and precision components.

We at PTC value our employees’ health and wellness. We offer the following:

• FREE Healthcare
• HSA option
• Dental
• Vision
• Life Insurance
• Dependent & Spouse Life Insurance
• Long Term Disability
• Critical Illness & Accident Coverage
• 401K plan with company match
• Referral Bonus
• Employee Assistance Program (EAP)
• Annual college scholarship available for children & grandchildren of PTC employees
• Tuition Reimbursement eligibility

Job Summary: 

Establish and administer sound quality policies and procedures to ensure product reliability and conformance to customer specifications in a cost-effective manner. 

Essential Duties and Responsibilities: 

• Promote quality related disciplines and quality attitudes of employees.
• Establish quality standards and objectives and measurements of quality results.
• Recommend modifications of product specification, manufacturing methods, process equipment, and testing techniques as necessary to assure compliance with company and customer quality objectives.
• Supervise various quality and inspection personnel.
• Conduct self in a courteous and professional manner.
• Coordinate activities of quality department to coincide with and support continual improvement activities of production departments.
• Establish and monitor department goals.
• Communicate with plant, sales and customer representatives regarding product quality issues and concerns.
• Conduct root cause analyses and write Corrective Action or other technical reports for quality concerns.
• Support for special projects and research for the company.
• Ensure the maintenance of quality policies, procedures, work instructions, and associated data for all products shipped from the company.
• Perform customer print and specification reviews and provide feedback to Sales.
• Develop and promote training of quality staff members, recommend and assist training of all plant personnel.
• Maintain department equipment at satisfactory performance levels.  Recommend new equipment and technologies as appropriate.
• Assist in determination of disposition of material rejected in plant and advise manufacturing and production control of disposition.
• Oversee complaint reporting system, ensure timely disposition of corrective actions, assist with customer returns.
• Oversee chemical testing for processing fluids used in manufacturing processes.
• Advise plant management when a production operation should be suspended where quality of product is insufficient to meet the customer’s requirements.
• Participate in Feasibility Reviews activities and provide recommendations on new applications.

The incumbent is expected to understand that all employees have a shared responsibility for the quality of products and related services provided to our customers. Duties and responsibilities are to be carried out in accordance with the PTC Quality Management System and its policies, procedures, and work instructions as applicable to the job or function being performe

Minimum Education and/or Experience Requirements: 

Education: Four-year college degree or equivalent to college degree.

Years of Experience: 7 - 10 years of experience in quality administration.

Number of Direct Reports:  2                                 

Job Titles of Direct Reports:  Quality Engineer, Quality Supervisor

Skills and Abilities: 

• Leadership experience.
• Excellent verbal and written communication skills.

• Metal forming and steel processing knowledge.
• Proficiency with Microsoft office suite and similar computer programs.
• Must have working knowledge of various industry specifications.
• Familiarity with Automotive quality requirements; APQP, PPAP, MSA, FMEA, etc.

• Proficiency in various test methods used and the subsequent analysis of samples and test results.
• Blueprint reading and GD&T knowledge.
• Familiarity with Statistical Process Control and the use of statistical analysis software (i.e. MINITAB).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language Skills:  Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
• Other Skills and Abilities:  Must be computer literate and able to work with programs such as Word, Excel, etc., and be able to learn and use HP programs such as e-mail, ERP system, etc.

Certificates, Licenses, and Registrations: 

None

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, and/ or walk, and/ or use arms and hands to load and unload material for extended period of time. Must be able to safely lift and load 50lbs. The employee must also be able to work outside in a variety of conditions. Candidates must be able to tolerate any climate, must be flexible with shift and hours.