Position: Quality Manager
Location: Auburn Hills, MI
Reports To: Plant Manager
Description:
The Quality Manager is responsible to implement, maintain and improve incoming and outgoing quality levels of OEM vehicles flowing through the Plant. The position requires leading and managing respective team members ensuring high performance resulting in quality and delivery cost expectations. The position also requires the exercise of discretion and independent judgment with respect to matters of significance to our Client base.
Essential job functions:
- Exercises overall responsibility for control of quality of incoming and outgoing work product
- Frequent, regular interface with visiting Clients
- Responsible to monitor and maintain projects within budget
- Support quoting services encompassing all aspects of Client projects
- Process proposals, product placement and transportation coordination
- Responsible for leading and managing respective team members ensuring high performance and technical competency, resulting in quality and delivery cost expectations
- Document and improve quality procedures and processes
- Continually look for new business opportunities
Qualifications
- Bachelor’s degree preferred; some college coursework in related field (marketing, business, etc.) required
- Prior automotive experience preferred, specifically in a Quality leadership role
- Safety oriented
Requires the following skills:
- Excellent communication, both oral and written. Must be able to communicate effectively via telephone, email and written means
- Ability to identify, train and lead high performance teams to successful outcomes
- Excellent customer service skills
- Must be able to multi-task while ensuring follow up and follow through on required tasks
- High degree of organization and ability to work effectively in a fast paced environment
- Intermediate or higher skills with computer applications (Microsoft Word, Outlook, Excel, etc.)
Other Requirements:
- Lifting requirements: up to 75 lbs.
- Requires minor to moderate level of physical activity
Skills Required
- Some college coursework in a related field (marketing, business, etc.)
- Bachelor's degree
- Prior automotive experience, specifically in a quality leadership role
- Safety oriented
- Excellent oral and written communication skills
- Ability to identify, train and lead high performance teams
- Excellent customer service skills
- Ability to multi-task and ensure follow-up and follow-through
- High degree of organization and ability to work effectively in a fast-paced environment
- Intermediate or higher skills with computer applications (Microsoft Word, Outlook, Excel)
- Ability to lift up to 75 lbs and perform minor to moderate physical activity
What We Do
Penske Vehicle Services provides customized automotive solutions for original equipment manufacturers across the vehicle lifecycle. Its services include OEM fleet management, inventory oversight, fleet analysis and tracking, vehicle maintenance, mechanical and assembly work, vehicle customization, production paint, process design, and vehicle event support. Operating at more than 50 locations in the United States and Canada, it helps OEM customers manage assets and vehicle programs.
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