Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients.
Want to help us make a difference?
Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.
Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.
To meet our challenges we are looking for a Quality Manager within the Quality team to be based at our Gokak unit.
Purpose
The purpose of Quality Manager role is responsible for managing, developing and optimizing customer satisfaction through stringent implementation and monitoring of quality parameters, process improvement and ultimately scoring high on customer delight.
Their mission?
To deliver excellence through continuous improvement, customer focus, and compliance-driven quality management..
Your experience and talent will make the difference to:
Key Accountabilities:
Guarantee the Customer satisfaction and ensure the Quality performances by:
- Contributing actively to the Group Quality strategy, policy and standards definition as per direction of Head of Quality India.
- Leading the implementation of the “Roquette Total Quality System” and related process and tools at site.
- Managing and developing the Operational Quality Network at site.
- Organizing external & internal Quality audits and contributing to the maturity assessments.
- Leading the follow-up of major quality failures corrective actions at site.
To ensure:
- Roquette name will be synonymy of “Quality & Excellence”
- Quality will be one of key differentiation factor of Roquette.
- "One Roquette" in term of perceived quality image from our customers.
Key Activities:
- Manage and develop the site Operational Quality team.
- Define and lead the site Operational Quality strategy, objectives, and related masterplan.
- Identify and detect the improvement opportunities, based on external or internal audits.
- Manage the improvements to ensure the achievement of the Operational Quality objectives of the Plant
- Provide technical assistance and services in the entire value chain.
- Coach Managers / Leaders at site to embed and accelerate the Cultural Transformation.
- Manage and develop the skills, competences, and succession plan of the Operational Quality network at site
- Identify / share best practices and improve the standardization level.
- Lead the Operational Quality communication within sites & externally as needed.
OTHER MAIN ACTIVITY:
- Apply and maintain the relevant product license and system certificate to meet customer requirement and compliance of concerned Quality regulatory of sites.
- Lead the plant Quality team to work together with customer care and commercial team to provide best services to customer including claim handling, customer audit/visit and response to customer with proactive way.
- Monitor Quality performance to ensure the quest for zero defect.
- Monitor the effectiveness of Quality system using the method of the “Cost of Poor Quality” (COPQ) and ensure the reduction of the COPQ at Gokak site.
- Take into account multi-cultural situation: adjust Roquette Quality System and Tools to specific local quality standard while ensuring the original mindset.
- Support the In Process Control laboratory (IPC) in manufacturing organization to make the IPC running with same Quality control standard including method, instrument management, lab system etc.
With the support of HR Business partner, contribute to design, roll out and improve the awareness & training program to embed the Roquette Total Quality Culture at site.
What we love about you:
- MS / master’s in technology or Engineer degree
- Fluent in both English and Hindi, desirable local language.
Experience : 15+ years experience in food industries .
Key competencies requirement :
FUNCTIONAL COMPETENCIES:
- Ability to create and share vision and strategy of site quality.
- Ability to communicate, to influence and to convince cross functional leaders.
- Ability to align, motivate and empower
- Ability to interact in a multicultural and matrix context
- Ability to lead master plan / programs / project / best practices.
- Leadership impact hierarchical and functional
- Autonomy, rigor and analytical mindset
- Pedagogical, listening and team spirit
TECHNICAL APPLICATIVE COMPETENCIES:
- Good knowledge of Operational Excellence concepts (Tool implementation)
- Strong knowledge of Quality management system
- Strong knowledge in food safety principles/norms: ISO 22000/GMP/FSSC:22000; GMP/Pharma culture
Specific requirements:
- A strong leadership with positive impact and at shop floor level as well.
- Capacity to be oriented on short term performances and simultaneously to have the ability for building a positive long-term vision with the associated strategic action plans.
If you identify yourself in this position, please apply by uploading your resume and let's start the journey together!
Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences.
Roquette strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws.
As we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach.
To find out more about our products, values and sustainable development ambitions visit us at www.roquette.com and at www.sustainability.roquette.com
Skills Required
- Master's degree in technology or Engineering degree
- Fluent in English and Hindi
- Local language (desirable)
- 15+ years experience in food industries
- Strong knowledge of Quality Management Systems
- Strong knowledge of food safety standards (ISO 22000, FSSC:22000) and GMP/Pharma culture
- Experience implementing Operational Excellence tools and methodologies
- Experience monitoring and reducing Cost of Poor Quality (COPQ)
- Ability to lead, coach and develop operational quality teams and cross-functional leaders
- Experience organizing and leading internal and external quality audits and corrective actions
- Ability to support IPC laboratory standards, methods, instrument management
- Experience managing product licenses, system certificates and regulatory compliance
- Ability to operate in multicultural and matrix environments
What We Do
About Roquette: “Offering the best of nature” Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Founded in 1933, the company currently operates in more than 100 countries, through more than 30 manufacturing sites, has a turnover of around 5 billion euros, and employs almost 10,000 people worldwide. Life and nature have been our sources of inspiration for decades. All our raw materials are of natural origin. From them, we enable a whole new plant-based cuisine; we offer pharmaceutical solutions that play a key role in medical treatments; and we develop innovative ingredients for food, nutrition and health markets. We truly unlock the potential of nature to improve, cure and save lives. Thanks to a constant drive for innovation and a long-term vision, we are committed to improving the well-being of people all over the world. We put sustainable development at the heart of our concerns, while taking care of resources and territories. We are determined to create a better and healthier future for all generations
