Join us as a Quality Manager
- We’ll look to you to provide direction and leadership on all quality matters across the platform or domain including adoption and compliance with the bank's standards and policies
- This is an opportunity to act as a key contributor in making sure that work packages transition seamlessly from development into live environments
- Hone your knowledge of quality best practices and collaboration and stakeholder management skills
- We're offering this role at vice president level
What you'll do
In this key role, you’ll be making sure that only well designed and built work packages get through quality testing. You’ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment. We’ll also look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme.
Additionally, you’ll be:
- Taking accountability for all aspects of quality across both run and change and business as usual activity within the assigned platform or domain
- Overseeing the output quality from all testing phases owned and making sure it meets the requirements of each quality test strategy
- Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment and before the last responsible moment
- Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance
- Reviewing all key collateral relating to delivery and making sure it is of sufficient quality and with no gaps or duplication
The skills you'll need
We’re looking for someone with strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework. You’ll also need high levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies.
Additionally, we’ll be looking for:
- Well versed with I2V framework and hands related to its implementation
- Hands on experinece with process Improvement methodologies like Lean and Six Sigma
- Proficiency in root cause analysis techniques
- Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out
- The ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes
- The ability to communicate complex technical concepts clearly to peers and management
- Good collaboration and stakeholder management skills
Hours
45
Job Posting Closing Date:
05/05/2025
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What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.
As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.
Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.
One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.
We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
