Quality Manager, ISO

Posted 4 Days Ago
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Chandler, AZ, USA
In-Office
Senior level
Hardware • Internet of Things • Logistics • Software
The Role
The Quality Manager ensures compliance with ISO standards, manages quality programs, conducts audits, and mentors staff on quality improvement techniques.
Summary Generated by Built In

Who We Are:


At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!

Job Summary:

Ensures adherence to international standards, regulatory requirements, internal audit requirements and defined policies and procedures.

Principal Responsibilities:

  • Maintains relationship with internal department representatives, customers, suppliers, and/or external certification/regulatory representatives.

  • Manages and implements programs to establish and maintain quality standards of existing products and services, as well as developing programs to focus employees on quality improvement.

  • Develops policies, procedures and methods to check product, material, components and/or operational quality and improve same.

  • Oversees the planning, facilitating and/or execution of internal, customer, supplier or certification audits.

  • Ensures corrective actions specific to non-conformance and audit results are appropriately robust and sustainable to maintain certifications.

  • Trains and mentors employees in continuous improvement techniques and the quality management system.

  • Other duties as assigned.

Job Level Specifications:

  • Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams. Accountable for the performance and results of a team and/or department.

  • Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department. Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports.

  • Assignments are defined in the form of objectives. Decisions are guided by policies, procedures, business plans and independent judgment.

  • Collaborates with team(s), customers/ clients, functional peer group managers and occasionally senior management. Participates and presents at meetings with internal and external representatives.

  • Decisions may have impact on work processes and outcomes. Erroneous decisions or recommendations may result in serious delays and considerable expenditures of additional time, people and/or financial resources.

Work Experience:

  • Typically 6+ years including 2+ years of supervisory experience

Education and Certification(s):

  • Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.

What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

  • Generous Paid Time Off

  • 401K and Pension Plan

  • Paid Holidays

  • Family Support (Paid Leave, Surrogacy, Adoption)

  • Medical, Dental, Vision, and Life Insurance

  • Long-term and Short-term Disability Insurance

  • Health Savings Account / Flexible Spending Account

  • Education Assistance

  • Employee Development Resources

  • Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company.  If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.

Skills Required

  • Typically 6+ years including 2+ years of supervisory experience
  • Bachelor's degree or equivalent experience
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The Company
HQ: Phoenix, AZ
11,000 Employees

What We Do

Avnet is a global electronic components distributor with extensive design, product, marketing and supply chain expertise for customers and suppliers at every stage of the product lifecycle. For the past 100 years, Avnet has helped its customers and suppliers around the world realize the transformative possibilities of technology. Our culture was founded on new ideas and emerging technology. Headquartered in Phoenix, Arizona, Avnet is a leading global technology distributor and solutions provider at the center of the technology value chain. Founded in 1921, we work with suppliers in every major technology segment to serve customers worldwide across a broad range of markets. Whether working on large-scale production or early prototypes, we meet customer needs through individualized, end-to-end service to streamline solutions and improve efficiency for customers worldwide. Headquartered in Phoenix, Arizona, we serve more than 1 million customers in more than 140 countries and partner with global suppliers from almost every technology segment.

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